Jordan Anderson
@jordananderson
I am a customer-focused data and technology professional specializing in smart-home installations.
What I'm looking for
I am a customer-focused technology and business professional with hands-on experience in smart-home systems, retail technology, and community engagement.
As a Community Manager, I build relationships through consistent communication, prompt customer support, and proactive issue resolution, scheduling meetings and following up on initiatives to ensure client satisfaction.
In my role as an in-home installer I performed networking and installs for Alexa, smart lights, doorbells, cameras, and alarm systems, ran wiring through brick, concrete, drywall, and plaster, and provided product knowledge to support sales.
In retail and mobile roles I supported high-traffic environments, educated customers, recommended solutions, and achieved Top 3 sales and service performance for three consecutive years.
I am committed to clear communication, reliable follow-through, and hands-on technical work, and I seek opportunities that combine customer success, field installation, and continued professional growth.
Experience
Work history, roles, and key accomplishments
Community Manager
Guardian Protection
Aug 2024 - Present (1 year)
Fostered positive community engagement through consistent communication, prompt customer support, and proactive issue resolution. Ensured a welcoming environment for all members and collaborated on community initiatives.
Geek Squad In-Home Installer
Best Buy
Nov 2022 - Aug 2024 (1 year 9 months)
Drove positive customer service experiences, built relationships, and provided solutions for homeowner installation issues. Performed networking, delivery, and installation of home technology, including smart home systems.
Mobile Expert
T-Mobile
Sep 2018 - Oct 2022 (4 years 1 month)
Provided customer service in a high-traffic retail environment, identifying customer needs and recommending technology solutions. Exceeded performance targets, consistently ranking in the top 3 for sales and service.
Education
Degrees, certifications, and relevant coursework
Lakewood High School
Diploma, Academic Studies
2018 - 2022
Completed high school education with a focus on academic studies, preparing for further educational and professional pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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