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Jon Ou

@jonou

Business development leader at Alibaba AliExpress US who scaled a refurbished partner program to 40+ partners and $10M+ GMV.

United States
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At Alibaba Group, AliExpress US, I scaled the refurbished partner program from one pilot to 40+ partners and $10M+ GMV. I also launched Brand+, repositioning refurbished products around premium tier-1 brands.

I own category P&L, forecasting, and budgeting, and work with SaaS and ISV partners including Rithum and Quipt. In partnership with Aftersales and Payments, I helped cut payout disputes 22%.

Earlier at Alibaba Group, AliExpress US, I signed five partnership agreements worth $550K in annual value and launched the AliExpressLocal Direct dropship model. I also recruited and onboarded U.S. sellers, brands, manufacturers, and distributors.

At Newegg, I managed 50 enterprise accounts and expanded ISV partnerships, including integrations and a tiered partner program. Before that, at FanLatin International, I grew strategic accounts and reduced supplier and logistics costs; at Foxlink, I managed OEM/ODM delivery for the Beats by Dre account.

Experience

Work history, roles, and key accomplishments

Alibaba Group logoAG
Current

Head of Consumer Electronics / Refurbished / Appliances

Alibaba Group

Jul 2024 - Present (2 years 3 months)

Scaled a 0→1 refurbished partner program from one pilot to 40+ partners and $10M+ GMV, growing average partner GMV 50x. Owned category P&L, forecasting, and budgeting, and led a 3-person US/China team.

Education

Degrees, certifications, and relevant coursework

University of California, Riverside logoUR

University of California, Riverside

Bachelor's Degree

Bachelor's degree from the University of California, Riverside.

Tech stack

Software and tools used professionally

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