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John  MwashighadiJM
Open to opportunities

John Mwashighadi

@jonntezkings

Entrepreneur and retail sales professional focused on customer service, digital marketing, and quality-driven food service.

Kenya
Message

What I'm looking for

Ambition tech-savvy professional with diverse background spanning IT, e-commerce and project management. Looking to contribute a strong work ethic, leadership skills and digital expertise to a forward-thinking team in a fast-paced environment

I’m an entrepreneur and retail sales professional who enjoys owning the full customer journey—from product sourcing and marketing to order fulfillment and delivery coordination. I founded and currently manage an online shoe retail business, using WhatsApp, Instagram, and marketplaces to reach customers, strengthen repeat clients, and improve customer satisfaction.

I bring hands-on experience from seasonal retail sales at Greenspan Mall and local markets, where I managed inventory, pricing, and customer interactions. I also supported my community with a small-scale food business through porridge sales, and earlier worked as a Sales Agent at Absa Bank, where I engaged customers, educated them on products, and consistently met weekly account opening targets.

Experience

Work history, roles, and key accomplishments

GM

Small Business Owner - Retail Sales

Greenspan Mall & Local Market

Jan 2017 - Jan 2021 (4 years)

Operated a seasonal retail business selling children’s toys at Greenspan Mall during holidays. Managed inventory, pricing, and customer interactions independently.

Education

Degrees, certifications, and relevant coursework

University of Kabianga logoUK

University of Kabianga

Bachelor of Science in Information Technology, Information Technology

2017 - 2021

Earned a Bachelor of Science in Information Technology at the University of Kabianga from 2017 to 2021.

TS

The Highway Secondary School

Kenya Certificate of Secondary Education, Secondary Education

Completed the Kenya Certificate of Secondary Education at The Highway Secondary School.

Tech stack

Software and tools used professionally

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