Jonathass Oliveira

During my second season with Animaction Pro, I worked in entertainment and guest experience at a resort in Portugal, organizing and leading activities, games, performances and events for guests of different ages and nationalities. The role involved direct interaction with guests, collaboration with an international team and constant adaptation to guests’ needs, always with a focus on creating a po

On board Carnival Cruise Line, I worked directly with entertainment and guest experience in an international, fast-paced and highly guest-facing environment. I led activities, games, themed events and performances for passengers of different ages and nationalities, maintaining constant interaction with guests and helping create a welcoming, inclusive and enjoyable atmosphere throughout the voyage.

Led activities, games, themed events, and performances for passengers, maintaining constant interaction and creating a welcoming, inclusive atmosphere.

At PILOT Design Hostel & Bar, I worked across different guest-facing roles, combining reception, customer service, hospitality and entertainment. I handled check-ins and check-outs, managed room reservations, assisted guests with questions and requests, and provided recommendations about the city and local activities. I also worked as a bartender and pub crawl leader, organizing social experiences

As a Sales Associate with Starboard on board Royal Caribbean’s Voyager of the Seas, I worked directly with sales and customer service in an international, high-traffic environment. My role involved understanding customer needs, presenting products, providing personalized recommendations and creating a positive shopping experience throughout the voyage. I also worked with sales targets, store organ

I worked as a Customer Service and Digital Marketing Manager, coordinating customer service and digital marketing strategies with a strong focus on customer experience and the customer journey. I managed paid media campaigns on Google Ads and Facebook Ads, relationship marketing initiatives, content production and data analysis to identify opportunities for improvement, optimize processes and stre

I worked as a Web Metrics and Monitoring Professor in a Digital Marketing MBA program, teaching data analysis, performance indicators and digital monitoring tools. Throughout the course, I used practical examples and projects to help students interpret metrics, track results and turn data into more strategic marketing and communication decisions.

I worked with business prospecting and digital marketing strategy planning, overseeing everything from social media content production to relationship marketing initiatives and performance monitoring. I also coordinated teams and different stages of campaigns, with a focus on improving communication, strengthening client relationships and increasing the effectiveness of digital marketing activitie

Responsible for prospecting 60 automotive repair companies in the Recife Metropolitan Region, conducting management and innovation diagnostics, analyzing results, and proposing innovation-focused actions, while continuously monitoring progress and supporting the implementation of recommended improvements.

Specialization focused on the practical application of Marketing and Advertising from a multidisciplinary perspective, with an emphasis on developing critical and strategic thinking to create smarter market-oriented actions. The program covered strategic planning, Branding, business consulting, digital marketing, entrepreneurship, new technologies and innovation in business models and services, pr

Bachelor’s degree in Tourism focused on strategic and critical thinking across different areas of the tourism industry, with emphasis on planning, management and development of destinations, services, facilities and tourist attractions.

Bachelor’s degree in Tourism focused on strategic and critical thinking across different areas of the tourism industry, with emphasis on planning, management and development of destinations, services, facilities and tourist attractions. The program also covered the creation and execution of public and private projects, destination promotion, tourism business management and market research, prepari