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Jonathan J

@jonathanj

Message

I drive sales, digital growth, and lasting client relationships across customer-focused industries.

United States

Message

I'm currently driving sales at Spectrum by assessing customer needs and recommending mobile, internet, and cable solutions that support revenue, retention, and long-term relationships.

At Ideal Creative Works, I designed responsive websites, improved organic traffic by 40% through SEO, and managed Google and Facebook campaigns that increased click-through rates by 30% and conversions by 20%.

I've also built client relationships in real estate and high-volume hospitality, bringing consultative selling, clear communication, documentation, and trilingual service in English, Spanish, and Portuguese.

Experience

Work history, roles, and key accomplishments

Current

Sales Specialist

Current

Spectrum

Jan 2024 - Present (2 years 8 months)

Drive sales by assessing customer needs and recommending personalized solutions across mobile, internet, and cable services. Deliver exceptional customer service and assist with account inquiries, service changes, and payment processing.

Sales Consultative Selling Customer Needs Assessment Customer Relationship Management Product Education Account Management Customer Retention Problem Solving Confidential Information Handling Microsoft Office Agent OS

Freelance Digital Marketing Specialist

Ideal Creative Works

Jan 2021 - Dec 2024 (3 years 11 months)

Designed and developed responsive websites, increasing user engagement by 35%. Conducted SEO strategy and optimization, driving a 40% increase in organic traffic, and managed paid digital advertising campaigns.

Web Design Web Development SEO Keyword Research On Page SEO Technical SEO Google Ads Facebook Ads A B Testing Audience Targeting Retargeting Content Strategy Social Media Strategy Copywriting

Licensed Real Estate Agent

Highline Residential

Jan 2018 - Dec 2020 (2 years 11 months)

Generated and converted prospective client leads through targeted outreach, property marketing, and relationship building. Managed client relationships, consultations, property showings, and transaction-related communications.

Lead Generation Customer Relationship Management Property Marketing Contract Preparation Documentation Confidential Information Handling Communication Skills Negotiation

Server / Bartender

Dos Caminos

Jan 2015 - Dec 2017 (2 years 11 months)

Provided exceptional customer service in a high-volume restaurant environment, managing orders efficiently and multitasking. Accurately processed cash and credit card payments and collaborated with staff to maintain operational efficiency.

Customer Service Order Management Payment Processing Multitasking Teamwork Conflict Resolution Attention To Detail