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Jonathan Eduardo Quinde SabandoJS
Open to opportunities

Jonathan Eduardo Quinde Sabando

@jonathaneduardoquind

Customer service and technical support professional improving client experiences through empathetic communication and efficient digital management.

Ecuador
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What I'm looking for

I’m looking for a medical call center role where I can provide organized, professional, and empathetic customer service while handling calls and digital tools confidently, solving issues fast, and growing in a high-impact support environment.

I’m a customer service and technical support professional with experience in communication, digital management, and technical assistance. I’m motivated to grow professionally within the medical call center industry by providing organized, professional, and empathetic customer service.

Since 2022, I’ve managed communication and follow-up with clients from different businesses and services. I coordinated customer support through calls, messages, and digital platforms, organized digital processes and administrative tasks, and resolved technical and customer-related issues efficiently.

From 2021 onward, I’ve worked as a Network & Technical Support Technician, handling installation and maintenance of internet and network systems. I provided technical assistance and troubleshooting for clients, delivering personalized support and issue resolution while working under pressure.

I bring strong communication skills, active listening, and adaptability to fast-paced environments. I’m comfortable working remotely and handling digital tools efficiently, and I’m fluent in Spanish (Native) and English (Advanced).

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CS

Communication & Marketing Studies

Studies, Communication & Marketing

Completed Communication & Marketing studies in Guayaquil, Ecuador.

Tech stack

Software and tools used professionally

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