Jonathan Bergman

Managed a design team of 2 international product designers. Reduced design delivery time from 16 weeks to 2 weeks by providing assets and seamless experience through a design system. Decreased monthly cost of course delivery from $190,000 to $60,000 by designing and building new formats for learning at scale. Improved user experience NPS from 29 to 68 average in 2 months.

Designed and engineered the suite of digital products such as the eCommerce website, online textbook reader, and online Homework system. Led a team of 3 design and accessibility experts to audit and resolve blocking issues
• Redesigned the online textbook reader search engine that increased customer NPS by over 80%
• A/B tested textbook purchase flows to increase conversion by rates by 25%
• Creat

Led the product management and design of the competency based learning platform and content authoring products used by higher education institutions such as Arizona State University.
• Created and maintained the WCAG 2.0 compliant design system and front-end framework
• Conducted user research, prototyping, user testing, and development of new product features
• Increased the usability and custome

Led the development of the company website redesign, redesigned the legacy platform, and created the quick quote tool

Designed and engineered accessible design system components used by the flagship learning management system. Created engaging interactions and animations. Audited and fixed accessibility and design bugs.