Dedicated and highly skilled IT Service Analyst in Infrastructure with a proven track record of effectively analyzing, troubleshooting, and optimizing complex systems. Possesses a deep understanding of security administration, infrastructure development, and risk management. Seeking to leverage my expertise to contribute to a dynamic organization's success.
Johnson Adedoyin
@johnsonadedoyin
An accomplished professional with over 8 years of experience in systems analysis.
Experience
Work history, roles, and key accomplishments
Senior IT Support
• Analyze, investigate, and resolve problems in systems and services, ensuring preventative measures to minimize reoccurrence.
• Analyze, investigate, and resolve problems in systems and services, ensuring preventative measures to minimize reoccurrence.
• Investigate escalated incidents and provide timely resolutions.
• Provide advice on security strategies, conduct risk assessments, and business
Service Technician
• Led the seamless transition of users and services to MS365 suite, including office 365, Endpoint Manager, Compliances, OneDrive, SharePoint and various integration applications, ensuring minimal disruption and maximizing efficiency.
• Analyze, investigate, and resolve problems in systems and services, ensuring preventative measures to minimize reoccurrence.
• Support end users on software’s and
Education
Degrees, certifications, and relevant coursework
Johnson hasn't added their education
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