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ED@emmanueldesouza
Experienced System Administrator and M365 Modern Workplace Architect.
CanadaWith over six years of experience in the FinTech industry, I have honed my skills in managing mail infrastructure and SaaS solutions, excelling as a System Administrator and M365 Modern Workplace Architect. My journey has been marked by a commitment to leveraging technology to enhance operational efficiency and user experience.
At First Bank of Nigeria, I successfully administered Microsoft 365 Cloud Services, overseeing daily operations of Microsoft Exchange Servers and managing email infrastructure. My technical expertise extends to scripting, server management, and cloud solutions, ensuring seamless integration and security across platforms. I am passionate about continuous learning and have pursued certifications in cloud engineering and project management, positioning myself as a versatile asset in any tech-driven environment.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
First Bank of Nigeria
Nov 2022 - Present (3 years)
Administered Microsoft 365 Cloud Services, managed email infrastructure, and oversaw daily operations of Microsoft Exchange Servers. Implemented security measures and facilitated training on Microsoft 365 productivity tools.
United Bank for Africa
Oct 2021 - Nov 2022 (1 year 1 month)
Managed Microsoft 365 Cloud Services and email infrastructure, ensuring security compliance and facilitating user training. Conducted operations on AzureAD Connect and ADFS Servers.
United Bank for Africa
Apr 2020 - Oct 2021 (1 year 6 months)
Provided technical support to over 1000 end-users, resolving issues related to SaaS applications, networking, and hardware. Collaborated with development teams for client troubleshooting.
United Bank for Africa
Feb 2019 - Feb 2020 (1 year)
Delivered quality customer service to a vast client base, handling complaints and account management. Contributed to a successful retail product campaign.
Degrees, certifications, and relevant coursework
Bachelor of Engineering, Civil Engineering
Grade: 4.16
Activities and societies: Dean’s Honours List, Student Member of Engineering Society.
Completed a Bachelor of Engineering in Civil Engineering with a CGPA of 4.16 out of 5.00. Recognized on the Dean’s Honours List and participated as a Student Member of the Engineering Society.
CanadaYou can contact Emmanuel and 90k+ other talented remote workers on Himalayas.
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