Looking for a job

John Philip Lee

@johnphiliplee

Customer Support Representative at Pizza Hut who assisted customers with their orders and has experience in email support and social media management.

Philippines

Message

What I'm looking for

I’m looking to work in a dynamic professional environment with a growing organization where I can use my creativity and innovative thinking.

At Pizza Hut, I assisted customers with their orders as a Customer Support Representative.

As a freelancer, I provided email support from June 2022 to August 2026.

I worked as a Social Media Manager for a freelancer from the United Kingdom from March 2020 to January 2023.

At PANASIATIC SOLUTION INC., I addressed customer service inquiries, provided information, troubleshot issues, and resolved complaints as a CallCenter Representative.

Experience

Work history, roles, and key accomplishments

Customer Support Representative

Pizza Hut

Jan 2023 - Aug 2026 (3 years 7 months)

Assisted customers with their orders and provided support via email.

Customer Service Email Support Order Management

Social Media Manager

Freelancer

Mar 2020 - Jan 2023 (2 years 10 months)

Managed social media accounts for clients as a freelancer.

Social Media Management Content Creation Canva Photoshop

Call Center Representative

Panasiatic Solution Inc.

Jan 2011 - Oct 2021 (10 years 9 months)

Addressed customer service inquiries, provided accurate information, and resolved complaints. Directed inbound calls to improve call flow and worked with management to improve customer satisfaction.

Customer Service Call Handling Troubleshooting Communication Skills Problem Solving