Open to opportunities

john kinuthia

@johnkinuthia1

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ICT professional specializing in computer tutoring, technical support, and systems maintenance.

Kenya

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What I'm looking for

I seek a hands-on ICT role where I can apply technical support, tutoring, and network skills, grow professionally, and contribute to a collaborative, service-oriented team.

I am an ICT professional with diplomas in Information Communication Technology and Computer Studies, experienced in tutoring, technical support, and office administration.

Over several years I have worked as a computer tutor/technician, IT/network technician, and office administrator in educational, corporate, and government settings, delivering hands-on hardware and software installation, maintenance, and troubleshooting.

Key achievements include implementing workstation setups, managing network cabling and CCTV installations, and maintaining both manual and digital filing systems to improve operations and client service.

I am a reliable, self-motivated team player with strong work ethics, punctuality, and a problem-solving mindset seeking opportunities to apply practical ICT skills and continue learning professionally.

Experience

Work history, roles, and key accomplishments

Computer Tutor/Technician

Hope Family Vocational College

Jan 2023 - Nov 2023 (10 months)

Tutored learners in computer packages, planned classes, and performed workstation setup, hardware/software installation and maintenance to ensure reliable lab operations.

Windows OS Installation Troubleshooting Computer Tutoring Maintenance Remote Support

Delivery Assistant/Sales Rep

Hallmark HRM Kenya Ltd

Feb 2022 - Oct 2023 (1 year 8 months)

Managed loading and delivery of products to customers, issued delivery notes and invoices, and collected customer feedback to report issues to producers.

Logistics Delivery Operations Invoicing Customer Service

Inventory Clerk

Fresha Dairies Ltd

Jan 2021 - Dec 2021 (11 months)

Coordinated loading of products per client orders, verified product quality and quantities to maintain shipping accuracy and reduce discrepancies.

Inventory Management Quality Control Order picking Record keeping Attention To Detail

Office Administrator

National Registration Bureau

Apr 2020 - Nov 2020 (7 months)

Maintained manual and digital filing systems, responded to client enquiries, and processed requests in line with organizational policies to improve service efficiency.

Office Administration Digital Filing Systems Client Services Data Entry Records Management Reception Communication

Computer Tutor/Technician

Glory Computer College

Jul 2018 - Dec 2019 (1 year 5 months)

Delivered instruction in Microsoft Windows packages, performed OS and application installations, hardware maintenance, and managed college database entry and remote troubleshooting.

Microsoft Office Windows OS OS Installation Data Entry Teaching

Research Writer

Solemn Research Ltd

Jan 2018 - Jun 2018 (5 months)

Conducted in-depth online research and compiled findings into articles, reports, and case studies aligned with research objectives and client requirements.

Research Report Writing Online Research Data Synthesis Documentation

Office Administrator

D.N.S Transporters

Jan 2017 - Dec 2017 (11 months)

Processed client queries, maintained professional customer interactions, and managed updated filing systems both electronically and manually.

Customer Service Office Administration Query Resolution Records Management Professional Reception Data Entry

Tutor/Technician

Glory Computer College

Feb 2016 - Apr 2016 (2 months)

Provided instruction in Microsoft Windows packages and assisted with hardware and OS installations, maintenance, and replacements during industrial attachment.

Windows OS Maintenance OS Installation Application Support Tutoring Technical assistance

IT Network Technician

Opticom Kenya Ltd

Feb 2015 - Apr 2015 (2 months)

Installed and maintained CCTV systems, network video recorders, and terminated Category 5/6 cabling, performing troubleshooting and software setup for surveillance systems.

CCTV Surveillance Surveillance Software Hardware Setup

Education

Degrees, certifications, and relevant coursework

Thika Technical Training Institute

Diploma in Information Communication Technology, Information Communication Technology

2014 - 2016

Grade: Merit

Completed a Diploma in Information Communication Technology with Merit, focusing on ICT practical and theoretical skills from January 2014 to November 2016.