Samuel William
@samuelwilliam
IT technician skilled in fault diagnosis, network installation, and customer-focused technical support.
KenyaWhat I'm looking for
I am an IT technician with hands-on experience in fault diagnosis, network installation, computer hardware/software repair, and internet services. I have worked in varied environments including education and service sites, delivering reliable technical support, internet installations, and maintenance with strong communication and customer-service skills.
I consistently exceed expectations through a strong work ethic and adaptability, handling tasks from typesetting and document editing to aquarium and pump maintenance. I bring a detail-oriented approach, practical troubleshooting ability, and a commitment to building lasting client and employer relationships.
Experience
Work history, roles, and key accomplishments
Data Entry Specialist
Tozonex Cyber
May 2025 - Present (5 months)
Performed data entry and internet services including fault diagnosis, internet installation, and document editing across multiple formats; supported aquarium maintenance and computer hardware/software repairs. Improved operational throughput by handling high-volume typesetting (50+ wpm) and varied technical tasks.
Field Technician
Independent / Various
Jan 2021 - Apr 2022 (1 year 3 months)
Provided fault diagnosis, network installation, pump maintenance, and petrol station services while supporting marketing activities for clients. Delivered on-site technical repairs and installations across multiple sites.
IT Technician
Regis Ruda Academy
Jan 2018 - Dec 2019 (1 year 11 months)
Performed fault diagnosis, conducted simulations and tests, repaired school computers, and provided IT consultancy and teaching support to maintain compliance with school standards. Helped keep infrastructure operational and supported staff and students.
Education
Degrees, certifications, and relevant coursework
Mathege Technical Training Institute
Certificate in Information Communication Technology, Information Communication Technology
2023 - 2025
Completed a Certificate in Information Communication Technology with practical training in IT systems, fault diagnosis, and network tasks.
Effort Boys Secondary School
Kenya Certificate of Secondary Education, General Secondary Education
2017 - 2020
Attended secondary school and completed the Kenya Certificate of Secondary Education.
Holy Angels Primary School
Kenya Certificate of Primary Education, Primary Education
2008 - 2016
Attended primary school and completed the Kenya Certificate of Primary Education.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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