At Teleperformance Indonesia, I responded to TikTok users’ inquiries and complaints through live chat, email, and ticketing systems. I analyzed user issues, provided feedback, and escalated concerns when they were outside my scope.
At Amalgam8 Philippines (Social Discovery Corp), I identified subjects using established search methodologies across social media and other online sources. I reviewed reports and analyzed findings for clear, accurate report highlights.
At Probe Group Philippines, I entered and maintained spreadsheet data, reviewed it for discrepancies, and worked in Google Workspace. The role was project-based.
At Canon Business Process Services, I worked as a Coding Technician I/Data Entry Specialist, following procedural workflows and escalating production-related concerns. I also have a Bachelor of Science in Information Technology from Pampanga State Agricultural University.
