John Gonzalez
@johngonzalez1
I lead enterprise technology transformation, payments modernization, AI enablement, and regulatory remediation programs.
United StatesWhat I'm looking for
At Citibank, I lead Payments and Receivables digital transformation across LATAM, using API-led design and ISO 20022 messaging to increase straight-through processing by 80% and reduce payment errors by 70%.
I've directed modernization of ACH platforms across six countries, delivered the first ONE FX integration with Central Bank systems, and led a core banking migration from a 25-year-old mainframe to cloud-native services across three regions.
I build enterprise programs that connect engineering, product, architecture, risk, compliance, and operations. My work includes regulatory consent order remediation, AI-enabled test automation, GenAI rollout across 200+ engineers, and portfolios exceeding $40M.
I've delivered automation and digital onboarding programs across 22+ countries, including 300+ automations that eliminated more than 30,000 manual hours annually and a custody transformation supporting $50B in daily transaction volume.
Experience
Work history, roles, and key accomplishments
Led Payments and Receivables digital transformation across LATAM through API-led design and ISO 20022 messaging, lifting STP by 80% and cutting payment errors by 70%. Directed modernization of ACH platforms and AI-driven test automation, improving delivery speed and quality.
Architected regional operations and automation program for Payments and Receivables across 22 countries, lifting STP by 80% and building a repeatable automation framework. Directed regulatory consent order remediation and delivered a $40M digital onboarding portfolio, driving significant savings and efficiency gains.
Education
Degrees, certifications, and relevant coursework
The Wharton School
Transformative Financial Services and Strategies, Financial Services and Strategies
Completed the Transformative Financial Services and Strategies program at The Wharton School.
Questrom School of Business, Boston University
MicroMaster Digital Product Leadership, Digital Product Leadership
Completed the MicroMaster Digital Product Leadership program at Questrom School of Business, Boston University.
Nueva Granada Military University
Bachelor of Business Administration, Business Administration
Earned a Bachelor of Business Administration from Nueva Granada Military University.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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