Looking for a job

Kalyan Karpagavinayakam

@kalyankarpagavinayak

Technical Project Manager at Fiserv who delivered AI-enabled automation and modernized payment systems for 500 million cardholders.

United States

Message

At Fiserv Inc, I led projects involving AI-driven automation and financial systems modernization. I helped transition financial systems to AI/ML-driven environments and implemented governance frameworks that improved operational stability and efficiency within six months.

I also led QA strategy across credit, merchant, and debit platforms, using automated API testing and backend data validation to improve defect detection by 20%. Earlier, as Delivery Lead for Travelers Insurance at Cognizant Technology Solutions, I delivered healthcare mobile apps and helped transform paper-based insurance processes into electronic workflows.

Experience

Work history, roles, and key accomplishments

Technical Project Manager/AI Automation Lead

Fiserv Inc

Sep 2017 - Jan 2026 (8 years 4 months)

Led transition of financial systems to AI/ML-driven environments, enhancing operational stability and efficiency. Managed end-to-end project management for client conversions, achieving a 30% reduction in onboarding time.

AI Automation Project Management Agile Scrum Selenium Postman SQL C#Swagger API Testing QA Strategy Cloud Computing Financial Services Stakeholder Management

Delivery Lead

Cognizant Technology Solutions

Sep 2014 - Aug 2017 (2 years 11 months)

Delivered projects of varying scope for business areas and supported client Technology partners on enterprise-wide engagements. Managed client expectations and optimized account planning to meet margin commitments.