Michelle Watkins
@michellewatkins
Data Analyst-focused professional using Power BI, SQL, and performance metrics to drive measurable business decisions.
United StatesWhat I'm looking for
I’m a detail-oriented, results-driven professional transitioning into a Data Analyst role, bringing 14+ years of experience leading enterprise-level technology initiatives in regulated and customer-centric industries. I focus on analyzing complex data, tracking performance metrics, and translating insights into actionable business decisions.
In my recent Technical Project Manager work, I manage multiple concurrent technical projects while tracking KPIs to improve visibility and delivery performance. I build executive dashboards in Power BI-adjacent workflows and reporting tools (including Jira, Asana, Claude, and Excel), reducing manual reporting by 40% and improving on-time delivery by 20% through trend, risk, and bottleneck analysis. I consistently communicate technical concepts to non-technical stakeholders and partner with cross-functional teams to validate data accuracy and ensure quality across delivery phases.
Earlier roles reinforced my analytical and governance mindset across financial services and public sector environments. I led regulatory technology tool initiatives used by 3,600+ banking institutions, supported compliance requirements, improved data accuracy through validation and reconciliation processes, and authored documentation that reduced onboarding time by 30%. Whether coordinating Agile ceremonies or overseeing budgets and program portfolios, I’m driven to optimize performance, reduce costs, and support strategic initiatives with clear, data-informed recommendations.
Experience
Work history, roles, and key accomplishments
Technical Project Manager
ShotDeck
Sep 2025 - Present (10 months)
Manage 5+ concurrent technical projects by tracking KPIs to improve project visibility and delivery performance. Build Jira/Asana/Claude/Excel dashboards, analyze risks and bottlenecks, and improve on-time delivery and reporting efficiency.
Directed high-priority product development initiatives by coordinating cross-functional leaders to define milestones, allocate resources, and deliver 100% on-time completion. Managed a $2.1M portfolio budget, implemented Power BI forecasting dashboards (reducing variance by 20%), and improved Agile execution by streamlining ceremonies and stakeholder reporting.
Led design, development, and enhancement of regulatory technology tools used by 3,600+ banking institutions while ensuring federal and state compliance. Partnered with legal/compliance/technical teams on vendor SLA enforcement, improved resolution times by 25%, and authored risk assessments and training/process documentation to reduce onboarding time by 30%.
Project Manager
Ruffalo Noel Levitz
May 2017 - Mar 2018 (10 months)
Managed end-to-end delivery of higher-ed product development projects by aligning deliverables with client KPIs to achieve customer satisfaction. Supervised 4 product owners and controlled $250K–$1M budgets to prevent overspend and meet contractual timelines.
IT Project Manager
Portal Solutions
Mar 2016 - Mar 2017 (1 year)
Delivered enterprise digital workplace solutions for major clients, including AstraZeneca and the U.S. Federal Reserve, improving cross-department collaboration by 20%. Designed and delivered training for 500+ users, authored and maintained technical documentation, and provided multi-channel support to reduce support tickets by 30%.
IT Program Portfolio Manager
Washington Metropolitan Area Transit Authority
Oct 2013 - Sep 2015 (1 year 11 months)
Oversaw an IT portfolio valued at $1.2M by developing strategic plans aligned to timelines, budgets, and resources across 4 departments. Identified and mitigated risks for high-impact infrastructure and systems projects to prevent potential service disruptions to over 1 million riders.
Education
Degrees, certifications, and relevant coursework
SUNY College at Old Westbury
Bachelor of Science, Management Information Systems
Earned a Bachelor of Science in Management Information Systems from SUNY College at Old Westbury.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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