John Blowe

Run day-to-day operations remotely for a cargo van freight company: source loads on DAT and Truckstop load boards, negotiate rates, and coordinate pickups and deliveries by phone and email. Maintain carrier compliance records and manage business email, online accounts, and invoicing.

Delivered heavy-duty truck parts and related products to customers, repair facilities, and business locations safely and on schedule. Verified parts, quantities, delivery paperwork, and customer information to ensure accurate orders and deliveries.

Handled high-volume inbound customer calls while maintaining professionalism and accuracy. Resolved billing, service, and account inquiries through effective communication and problem-solving.

Provided professional lawn treatment services while maintaining strong customer relationships. Educated customers on lawn care programs and service recommendations.

Assisted customers with orders, account support, and product inquiries. Processed sales transactions accurately using POS systems.

Delivered financial service support to members in person and over the phone. Processed account updates, transactions, and payments with strong attention to detail and compliance.

Recommended mobile devices and service plans tailored to customer needs, consistently exceeding expectations. Resolved customer concerns quickly to improve retention and satisfaction.

Managed package deliveries while maintaining accurate tracking and delivery records. Improved delivery accuracy and customer satisfaction through process improvements and issue resolution.

Completed leadership training focused on organizational leadership.

Earned a high school diploma from Jefferson High School.