Johann Gabriel Ribeiro

As an IT student with a focus on Systems Analysis and Development, I have gained valuable experience in technical support and software documentation. My role at Netzsch Grinding & Dispersion has allowed me to create and maintain comprehensive software manuals and instructional videos, enhancing user experience for both internal and external stakeholders.

I pride myself on my efficient problem-solving skills and my commitment to clear communication. My work involves developing AddIns for internal use, which emphasizes process optimization and continuous improvement. I actively participate in projects utilizing agile methodologies such as Scrum and Kanban, ensuring effective task management and incremental deliveries.

My educational background, combined with certifications in tools like Illustrator and Photoshop, equips me with a diverse skill set. I am dedicated to continuous learning and adapting to new technologies, aiming to contribute positively to my team's efficiency and organizational performance.