Johann Gabriel Ribeiro
@johanngabrielribeiro
IT student with experience in software documentation and support.
What I'm looking for
As an IT student with a focus on Systems Analysis and Development, I have gained valuable experience in technical support and software documentation. My role at Netzsch Grinding & Dispersion has allowed me to create and maintain comprehensive software manuals and instructional videos, enhancing user experience for both internal and external stakeholders.
I pride myself on my efficient problem-solving skills and my commitment to clear communication. My work involves developing AddIns for internal use, which emphasizes process optimization and continuous improvement. I actively participate in projects utilizing agile methodologies such as Scrum and Kanban, ensuring effective task management and incremental deliveries.
My educational background, combined with certifications in tools like Illustrator and Photoshop, equips me with a diverse skill set. I am dedicated to continuous learning and adapting to new technologies, aiming to contribute positively to my team's efficiency and organizational performance.
Experience
Work history, roles, and key accomplishments
Intern
Netzsch Grinding & Dispersion
Feb 2023 - Apr 2025 (2 years 2 months)
As an IT intern, I provided technical support and produced software documentation, including manuals and instructional videos. I focused on improving user experience through effective problem-solving and communication, while also developing internal AddIns and optimizing processes using agile methodologies like Scrum and Kanban.
Education
Degrees, certifications, and relevant coursework
Instituto Federal de Santa Catarina
Degree in Systems Analysis and Development, Systems Analysis and Development
2022 - 2025
Pursuing a degree in Systems Analysis and Development with an estimated completion date in 2025. The program focuses on software development, technical support, and the creation of comprehensive software documentation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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