Johanna Eskeli

I bring 15 years of experience across customer service, sales, and whole-team management, with a strong focus on improving operational efficiency. I’m driven to enhance employee experience and positively contribute to an organization’s strategic plan.

In my recent role, I manage and implement payroll on a biweekly basis, while filing and organizing important documents and receipts for multiple businesses. I also communicate and facilitate bookings across multiple venues, ensuring smooth coordination and reliable follow-through.

Earlier, I supported customers in a high-volume front-of-house environment and helped maintain standards for quality, sanitation, and cash handling. I’m an effective trainer and communicator, known for resolving issues calmly and keeping teams aligned with expectations.

As a FOH Manager, I oversaw operations, ensured health and safety compliance, optimized expenses, and maintained training manuals. I also supported recruiting, interviewing, and training, and consistently evaluated and improved operations and financial performance.