Joel Makiese

Handle high volume of enquiries across 22 service lines, process applications, and provide advice. Use Civica and CRM databases to compile contact details and build portfolios.

Manage stock rotation and inventory to cut waste, balancing tasks and solving customer problems in a fast-paced environment.

Compiled and maintained data for a new business database, used CRM to build and send proposals, and processed Freedom of Information requests.

Sold products face-to-face for clients including Great Ormond Street Hospital and HelloFresh, consistently exceeding targets and promoted early to Team Leader. Led and coached a team of 3 representatives.

Persuaded UK residents to participate in market research surveys and recorded data accurately.

Carried out high-volume telephone interviews following call scripts, recording information accurately on the Contact Case Management System.

Grade: 2.2

BSc in International Business and Economics with a 2.2 classification. Completed modules in econometrics, corporate financial management, and international business economics.

Grade: 2.2

BSc in International Business and Economics with a 2.2 classification. Applied regression analysis and hypothesis testing in econometrics, and built commercial awareness through investment appraisal and risk assessment.

Completed A-Levels in Business Studies, Psychology, and Economics, along with a BTEC Level 3 Extended Diploma in Business and GCSEs.

Completed A-Levels in Business Studies, Psychology, and Economics, along with a BTEC Level 3 Extended Diploma in Business and GCSEs including Maths and English.