Joel HernandezJH
Open to opportunities

Joel Hernandez

@joelhernandez

Customer service professional with 10 years of sales experience.

Mexico

What I'm looking for

I'm looking for a role that values customer satisfaction and offers growth opportunities.

I'm Joel, a dedicated customer service professional with over 10 years of experience in sales and inventory management. My journey began with a passion for helping others, which led me to establish my own cell phone and electronics repair service, That Phone Guy, where I excelled in managing advertising, inventory, and customer relations.

Throughout my career, I have honed my skills in communication, problem-solving, and critical thinking. I take pride in my ability to resolve customer issues efficiently and effectively, ensuring a positive experience for every client. My commitment to excellence is reflected in my achievements, including a significant increase in my investment returns as a cryptocurrency investor, where I utilized data analysis software to make informed decisions.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Amarillo College logoAC

Amarillo College

Associate's Degree, Business Management

Completed a study program focusing on core business principles. Coursework included business management, computer applications, and an introduction to Microsoft Excel, alongside accounting and bookkeeping fundamentals.

Tech stack

Software and tools used professionally

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Joel Hernandez - Owner/Customer Service Rep/Lead Tech - That Phone Guy | Himalayas