Open to opportunities

ziad mohamed

@ziadmohamed

Message

Aspiring software developer with a strong foundation in programming.

Egypt

Message

What I'm looking for

I am looking for opportunities that allow me to grow my technical skills while contributing to meaningful projects in a collaborative environment.

I am a dedicated software development student currently pursuing a B.Sc. in Software Industry and Multimedia, where I have maintained a GPA of 3.54. My education has equipped me with a solid understanding of programming languages such as Java, C++, and JavaScript, as well as web development skills including HTML, CSS, and React.

In addition to my technical skills, I have gained valuable experience in customer service and cold calling, which has honed my communication and problem-solving abilities. I am a fast learner who thrives in team environments and adapts quickly to new challenges. I am eager to apply my skills in a professional setting and contribute to innovative projects.

Experience

Work history, roles, and key accomplishments

Customer Service Agent

Optimum

Provided customer service support, addressing inquiries and resolving issues to ensure customer satisfaction. Gained experience in problem-solving and maintaining positive customer relations.

Customer Service Problem Solving Customer Relations Communication Support

Cold Caller

Rn solutions

Engaged in cold calling activities to generate leads and support sales initiatives. Developed strong communication and persuasion skills through direct customer interaction.

Cold Calling Lead Generation Sales Support Communication Persuasion

Education

Degrees, certifications, and relevant coursework

Faculty of Science

B.Sc. in Software Industry and Multimedia, Software Industry and Multimedia

2022 -

Grade: 3.54 / 4.00

Activities and societies: Familiar with algorithm design, data structures, and competitive programming basics.

Currently pursuing a Bachelor of Science in Software Industry and Multimedia. Gained foundational knowledge in programming languages, web development, and database management. Achieved a GPA of 3.54 out of 4.00.