Open to opportunities

Jodie Chikowi

@jodiechikowi

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Customer-obsessed product manager blending product strategy with data analytics to drive growth.

Uganda

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What I'm looking for

I seek a product role where I can apply data-driven product strategy and cross-functional leadership to improve user experience, drive growth, and advance my analytics practice.

I am a customer-obsessed Product Manager with a solid background in digital product marketing, sales, and data analytics. I combine product strategy, market research, and user-centered design to improve adoption and customer satisfaction.

At First Capital Bank I led digital sales and product portfolio efforts, developing roadmaps, refining UX, and implementing data-driven product strategies that exceeded growth targets and improved engagement.

I strengthened my analytical capabilities through an MS in Data Analytics in Business and hold practical skills in SQL, Excel, Python, R, Tableau, PowerBI and PySpark to inform product decisions and governance.

I collaborate across engineering, marketing and business teams, prioritizing stakeholder management, documentation, and measurable outcomes to deliver reliable, user-friendly products that drive revenue and satisfaction.

Experience

Work history, roles, and key accomplishments

Digital Sales Manager

First Capital Bank Plc

Jun 2023 - Jan 2024 (7 months)

Led creation and execution of digital sales strategies that increased sales and enhanced customer satisfaction through UX improvements and data-driven product initiatives.

Sales Strategy Product Strategy Data Analysis SQL MS Excel Stakeholder Management Customer Experience

Product Portfolio Manager

First Capital Bank Plc

Jan 2022 - Jun 2023 (1 year 5 months)

Directed product roadmap and process documentation aligned with data governance, conducted market research and data analysis to boost product adoption and satisfaction.

Product Roadmapping Market Research Data Governance Corporate Actions SQL MS Excel Cross Functional Collaboration

Digital Banking Officer

First Capital Bank Plc

Apr 2019 - Jan 2022 (2 years 9 months)

Improved customer experience by resolving queries and performing QA testing and maintenance on digital banking products to ensure reliability and satisfaction.

Customer Support Quality Assurance Product Testing Data Analysis MS Excel Digital Banking

Education

Degrees, certifications, and relevant coursework

Seattle Pacific University

Master of Science, Data Analytics

2024 - 2025

Completed a Master of Science in Data Analytics in Business, enhancing analytical capabilities and practical data skills for business decision-making.