Jobelle Toledo
@jobelletoledo
Dynamic Virtual Assistant with expertise in administrative support and customer service.
What I'm looking for
I am a detail-oriented Virtual Assistant and Administrative Professional with extensive experience in managing diverse tasks across multiple industries. My proven ability to streamline operations and enhance customer satisfaction has allowed me to provide top-tier administrative support. I thrive in high-pressure environments, ensuring professionalism and efficiency in every task.
In my recent role at Brighter Future Support Services, I successfully managed various responsibilities, including inputting and updating information in databases, handling inquiries, and scheduling appointments. My background in business management from Arellano University has equipped me with the skills necessary to maintain organized systems and ensure all team members have the access they need to perform their roles effectively.
Additionally, my experience as a Customer Service Representative at Primer Communications has honed my skills in addressing customer concerns and providing solutions. I am adept at using various tools such as Google Workspace, Microsoft Products, and Canva to enhance productivity and communication. I am committed to delivering exceptional service and contributing positively to any team I join.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Brighter Future Support Services
Dec 2022 - Dec 2024 (2 years)
I was a General Virtual Assistant and I have developed strong skills in managing administrative tasks efficiently and professionally. I am experienced in handling email correspondence, scheduling appointments, managing calendars, data entry, and providing excellent customer support. I am highly organized, detail-oriented, and able to multitask effectively to support busy businesses.
Customer Service Representative/Dispatcher
Primer Communications
Jan 2021 - Dec 2022 (1 year 11 months)
Handled outbound calls, addressing customer concerns and providing solutions to ensure satisfaction. Prioritized service requests and dispatched tow truck drivers efficiently, monitoring progress for timely responses.
Education
Degrees, certifications, and relevant coursework
Arellano University
Bachelor of Business Administration, Business Management
Completed a comprehensive curriculum focused on business management principles. Gained foundational knowledge in areas such as finance, marketing, operations, and organizational behavior.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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