Joaquin Andreani

I've supported customers and managed CRM data, billing, and client accounts at Saenz Global, delivering timely resolutions across email, chat, and phone.

I organize daily workflows and coordinate cross-functional teams to keep deadlines on track. My work includes process improvement and quality control initiatives that strengthen operational efficiency.

At the Intercultural Institute of Foreign Languages, I managed enrollment, billing, CRM records, scheduling, and reports for academic and administrative decisions. Previously at Bombal Visión, I handled office operations, health insurance documentation, claims processing, databases, and management reports.

I'm bilingual in native Spanish and C1 English, with hands-on experience in Google Workspace, Microsoft 365, customer experience research, and IT support troubleshooting.