
Joaquin Almendra
@joaquinalmendra
Customer Success Manager at Benzinga, with experience in financial and commercial management control and launching a GPS platform.
What I'm looking for
At Benzinga, I work as a Customer Success Manager. Earlier, at Redd System, I led key projects and sprints that resulted in the launch of a new GPS platform.
At Redd, I handled business intelligence work including sales and expense forecasts, KPIs, budgets, and financial and management reports for the board or management. I also prepared monthly management presentations and monitored company costs, expenses, and forecasts.
As a commercial engineer, I focus on finding simple, practical, and new ways to solve problems. I’m interested in developing across different areas of organizations and bringing fresh perspectives and new processes or tools.
Experience
Work history, roles, and key accomplishments
Worked as Customer Success Manager (CSM) at Benzinga.
Worked as Head of Purchase at A. W. Faber -castell Chile S.a..
My main functions and responsibilities are the sales and expense forecast, managing relevant indicators and KPIs of the company, management and creation of the budget, systematizing information, support and monitoring of the different business processes, preparing financial and management reports according to requirements. board or management.
Key account manager job, the main functions were client management and development, creation of commercial proposals and performance monitoring in social networks and sales (YouTube / Instagram / Twitch).
Technician in cultivation in controlled environments, I fulfilled functions such as crop management, harvesting, production, cleaning and packaging. My main objectives were to guarantee compliance of production processes with pharmaceutical quality standards within a recently regulated industry and to produce production items for sale and obtain a sales license according to international standards
Successfully led key projects and sprints which resulted in the launch of the new GPS platform, prepared correspondence, accounting and financial documents for analysis by product.
In charge of the department of management control. The main activities are; preparation for the monthly directorate (presentation and financial reports), control of the company costs and expenses, elaboration and control of the annual budget and forecast, proyects manager and calculation and monitoring of the company KPIs.
Monitored multiple databases to keep track of all company inventory, cost and sales.
Planned and executed the ISO 9001 2008 renovation.
Administrador
TelaPVC
May 2014 - Aug 2014 (3 months)
Administrator of Tela PVC, company that recycled PVC billboards in Chile, at the same time work as a consultant for Market Green, brother company of Tela PVC.
Administrator of Tela PVC, company that recycled PVC billboards in Chile, at the same time work as a consultant for Market Green, brother company of Tela PVC.
Practica profesional Difyp
Ministerio de Relaciones Exteriores de Chile
Jan 2013 - Mar 2013 (2 months)
Worked as Practica profesional Difyp at Ministerio de Relaciones Exteriores de Chile.
Education
Degrees, certifications, and relevant coursework
Udemy
R Tidyverse Reporting and Analytics for Excel Users
Jan 2022
Udemy
SCRUM - Certificate como Product Owner
Jan 2022
Udemy
Easy Excel Dashboards, Models, Visualizations & Power Query
Dec 2021
Universidad Diego Portales
Ingeniería Comercial, Marketing
2009 - 2014
Saint James School
Enseñanza básica y Media, Area Cientifica
1999 - 2007
Cashmere High School
Intercambio
2006 - 2006
Intercambio en la ciudad de Christchurch, Nueva Zelanda
Colegio Buin
Enseñanza básica
1996 - 1998
LS Cosultores
Auditor interno ISO 9001:2008
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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