Open to opportunities

Joan Oywa

@joanoywa

Message

Accomplished caseworker with expertise in refugee resettlement and data analysis.

Kenya

Message

What I'm looking for

I seek a role that leverages my analytical skills in a meaningful humanitarian context, with opportunities for growth and collaboration.

I am an accomplished caseworker with extensive experience in refugee resettlement processes and case management. My career has been dedicated to supporting vulnerable populations through meticulous case assessments and data analysis. I excel in conducting resettlement interviews, maintaining precise and confidential records, and ensuring adherence to organizational policies and data protection standards.

Throughout my tenure at Church World Service RSC Africa, I have demonstrated my ability to analyze case trends and contribute to reports that shape future service provision and policy development. My proficiency in advanced statistical programming and data visualization software has enabled me to enhance the accuracy of case assessments and reporting. I am passionate about training and mentoring team members to improve performance, fostering a collaborative environment that prioritizes both individual and team success.

Experience

Work history, roles, and key accomplishments

Current

Caseworker

Current

Church World Service RSC Africa

Sep 2022 - Present (2 years 8 months)

As a Caseworker, I conduct resettlement interviews with refugee applicants, maintain accurate and confidential client records, and analyze case trends to inform service provision. I ensure adherence to data protection regulations and assist in various administrative tasks, including quality checks and field mission preparations.

Quality Confidentiality

Case Processing Assistant II

Church World Service RSC Africa

Jan 2022 - Sep 2022 (8 months)

In this role, I maintained an in-depth knowledge of refugee processing, developed proficiency in the START application, and ensured accurate medical data updates. I also trained and mentored team members to enhance performance.

START Application

Case Processing Assistant

Church World Service RSC Africa

Oct 2021 - Dec 2021 (2 months)

As a Case Processing Assistant, I managed information on company databases, assessed office procedures for improvement, and maintained accurate records to support organizational activities.

Student Research Intern

Nairobi City County Government

Jun 2019 - Aug 2019 (2 months)

During my internship, I compiled and analyzed data for research, developed questionnaires, and utilized statistical software for data analysis, enhancing the accuracy of research findings.

Data Analysis

Education

Degrees, certifications, and relevant coursework

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Science, Statistics

2018 - 2021

Grade: Second Class (Upper Division)

Completed a Bachelor of Science in Statistics with coursework in statistical modelling, statistical inference, data analysis, and presentation. Actively participated as a member of the JKUAT Statistics Students' Association.