Open to opportunities

Purity Muchangi

@puritymuchangi

Message

Passionate social worker and community development professional.

Kenya

Message

What I'm looking for

I am looking for a role that allows me to utilize my skills in community development and project management while providing opportunities for growth and professional development.

I am a dedicated social worker and community development professional with a strong commitment to improving the lives of individuals and communities. My experience spans various roles, including customer acquisition at Kenya Commercial Bank and data analysis at Sama DC Kenya. I excel in project planning, psychosocial support, and community engagement, always striving to achieve organizational goals.

Throughout my career, I have demonstrated my ability to manage projects effectively, provide comprehensive psychosocial support, and engage communities in meaningful ways. My analytical skills enable me to compile and interpret data, ensuring that I can make informed decisions that benefit the projects I work on. I am passionate about using my skills to foster positive change and contribute to the well-being of those I serve.

Experience

Work history, roles, and key accomplishments

Customer Acquisition and Relationship Manager

Kenya Commercial Bank

Nov 2023 - Nov 2024 (1 year)

Identified and acquired new clients for KCB's financial products, building strong customer relationships through personalized services and follow-ups. Achieved monthly sales targets, cross-selling various banking services, and gathered market insights while ensuring compliance and high customer satisfaction.

Customer Acquisition Relationship Management Sales Strategy Financial Product Promotion Market Analysis Compliance Customer Service Cross Selling CRM Software Reporting

Data Analyst Agent

Sama DC Kenya

Aug 2021 - Dec 2022 (1 year 4 months)

Processed and resolved data discrepancies, tagging and capturing information according to standard procedures. Maintained high data quality by following program techniques, verifying entered data, and implementing validation checks to eliminate duplication and ensure accuracy.

Data Entry Data Processing Data Validation Data Quality Database Management Microsoft Office Google Suite Data Analysis High Accuracy

Volunteer

Kenya Red Cross Society

Apr 2021 - Jul 2021 (3 months)

Provided administrative and program support, overseeing front office activities and streamlining operations for efficiency. Managed correspondence, participated in emergency planning, disaster mitigation, and resource mobilization efforts. Analyzed internal processes to develop solutions, ensuring timely implementation of branch activities.

Administrative Support Office Management Community Sensitization Process Improvement Data Analysis Communication

Intern

Kenya Red Cross Society

Jan 2021 - Mar 2021 (2 months)

Supported daily implementation of KRCS project interventions, focusing on mental health, GBV, and psychological first aid in individual and group settings. Conducted training for community health volunteers and members, raising awareness on GBV prevention and COVID-19 measures, while assisting with program documentation and reporting.

Public Health Education Report Preparation Documentation Stakeholder Engagement

Enumerator

Kenya National Bureau of Statistics (KNBS)

Aug 2019 - Aug 2019 (0 months)

Conducted field enumeration for the August Census, administering questions and accurately recording responses from households in the assigned area. Educated the community on the census importance, identified enumeration boundaries, and meticulously reviewed collected data for completeness and accuracy.

Data Collection Census Operations Community Engagement Time Management Public Awareness