Open to opportunities

Joanne Hammadi

@joannehammadi

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Operations professional driving efficiency through automation, data-led systems, and team leadership.

United Kingdom

Message

What I'm looking for

I am seeking a role where I can lead operations or projects, apply automation and data-driven systems, and drive measurable efficiency and customer improvement.

I am an analytical, adaptable operations professional with a track record of streamlining processes, managing teams, and implementing scalable systems across hospitality and digital operations.

In recent roles I tested and trained large language models, developed evaluation benchmarks, and validated outputs in JSON, Python, and LaTeX to improve model accuracy and reliability.

As an operations leader I delivered automation projects that reduced manual workloads by 40%, introduced digital accounting and dynamic pricing that improved revenue and accuracy, and coordinated third-party integrations and recruitment processes to boost productivity and retention.

I bring strengths in process optimisation, systems implementation, performance analysis, and multilingual collaboration (English, French, Spanish), and I seek to apply data-driven operational improvements to drive efficiency and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

AI Trainer

Current

DataAnnotation

Oct 2023 - Present (2 years)

Tested and trained large language models, developed evaluation criteria and benchmark datasets that improved model accuracy and reliability, and validated outputs in JSON, Python, and LaTeX for technical precision.

Data Annotation JSON Python LaTeX Quality Assurance Benchmarking

Operations Consultant

Bunkd Hostels

Dec 2022 - May 2023 (5 months)

Led an automation project that reduced manual workloads by 40%, designed data management systems to improve reporting accuracy, coordinated third-party integrations, and increased online engagement and direct bookings by 25%.

Process Automation Data Management Third Party Integrations Performance Analysis Digital Marketing Reporting

Operations Manager

Bunkd Hostels

Dec 2018 - Oct 2022 (3 years 10 months)

Directed day-to-day operations and a 12-person team, implemented digital accounting and dynamic pricing that reduced discrepancies by 20% and increased revenue and occupancy by 30%.

Operations Management Team Leadership Dynamic Pricing Budgeting Procurement Customer Experience Program Development

Long Term Substitute Teacher

Prospero Teaching

Oct 2016 - Dec 2018 (2 years 2 months)

Delivered KS3/KS4 lessons, managed classroom behaviour to maintain school policy adherence, and collaborated with staff on student welfare and THRIVE assessments to support development.

Classroom Management Curriculum Adaptation Collaboration