At Optum Health, I located clinical providers for members accessing their benefits, matching provider availability and clinical criteria to each member's needs.
I spoke with members by telephone to share provider search results and collaborated with licensed EAP specialists to identify suitable providers.
Earlier, I provided secretarial and legal support at AT&T, Rowan University, and Arkema Inc. My work included processing patent application documents, maintaining records, and preparing spreadsheets using Microsoft Word, Excel, PowerPoint, and Access.
