Hannah Rouse

I’m an administrative professional who supports senior-level professionals with clear, accurate documentation and dependable project coordination. I bring a “deadline-driven, high-pressure” mindset and consistently maintain organized systems for confidential records.

In my current role as a Legal Assistant at Ward & Rasnic, P.C., I maintain electronic and physical filing systems for sensitive records while ensuring confidentiality, compliance, and on-time delivery. I review high-volume documentation, draft and format correspondence using advanced Microsoft Word tools, and produce professionally formatted reports with strong grammar and formatting excellence.

Previously, as a Patient Experience Liaison at Ballad Health, I served as a primary communication bridge between patients, physicians, and leadership. I drafted written responses for sensitive matters, managed case timelines, coordinated cross-departmental efforts, and summarized feedback trends for executive review.

I also gained hands-on operations and documentation experience as an Apprentice Funeral Director at SCI Corporations, where I coordinated schedules and vendors, drafted and edited service documentation, and ensured regulatory compliance. Across roles, I’m known for superior written communication, attention to detail, and seamless support with client-focused service.