Joanna Wasik

Led end-to-end contract and project management, acting as primary client contact to ensure project objectives were met. Managed budgets, schedules, variations, and technical documentation while coordinating meetings and revisions with the engineering team.

Maintained and delivered technical risk and issue management, supporting tendering activities from proposal through project closure and cash collection. Reviewed contracts, coordinated stakeholders and suppliers, managed project schedules, and produced key project documents including budgets and plans.

Served as first point of contact for distributors, suppliers, customers, and end users, evaluating enquiries and producing technical and commercial bids for aftermarket parts. Produced cost estimates and proposals, negotiated sub-supplier pricing, and worked within ISO 9001 while supporting order and service arrangements.

Provided all-round sales support to the General Sales Manager, assisting day-to-day sales office operations and executing the sales strategy. Built executive account relationships, tracked leads and quotations, managed customer issues with internal teams, and kept CRM records up to date.

Processed new sales orders, entered them into production scheduling, and raised work orders to support delivery against customer deadlines. Maintained customer and supplier records, supported stock control and purchasing, and reviewed customer technical drawings with quality and production stakeholders.

Worked with buyers to ensure correct products were offered to customers and processed stock-item matching to customer requirements. Prepared quotations, assisted with margin decisions, produced margin calculations and cost sheets, and helped ensure contracts and documents were prepared correctly.

Supported Regional Sales Managers by qualifying new leads and helping drive growth for existing and prospective customers. Resolved customer issues by coordinating with internal departments, maintained SFDC records, and supported presentations, quotations, and order/expedite follow-ups.

PRINCE2 6th edition course (Foundation and Practitioner) in progress (2026).

Bachelor’s degree in Management of small and medium size companies at Nicolaus Copernicus University (2010–2013).

Completed an Agile Project Management course through Lead Academy (cert code: 68623-192018-140072).

Completed A-Levels at the Technical School of IT in Pila, studying Mathematics, English language, and Polish language (2006–2010).