Open to opportunities

Joanna Staszewski

@joannastaszewski

Message

Logistics and customer-service professional with hands-on shipment coordination skills.

United States

Message

What I'm looking for

I’m seeking a full-time position that uses my logistics and transportation experience, strong customer service, and familiarity with systems like CargoWise and AS400—plus my beginner internet marketing skills—so I can reenter the workforce and contribute immediately.

I’m a resourceful, motivated logistics and customer-service professional and DePaul University graduate reentering the workforce after a hiatus. I bring a diverse background in logistics, transportation, customer service, and internet marketing, with accounts assigned to me across shipment handling. I’m at my best when I can own a process end-to-end—from pick up to delivery—and resolve issues quickly.

Across ocean import/export roles, I’ve scheduled shipments and pickups, prepared documentation (including bills of lading and airway bills), created manifests, and handled export documentation. I’ve tracked and traced FCL and LCL ocean import shipments, managed carrier bookings, and coordinated delivery while providing POD information. I also worked with overseas offices and different branches, created internal and external reports for customers and management executives, and handled special customer requests.

I use operational and business systems to keep work accurate and efficient, including CargoWise, AS400, Oracle, Microsoft Excel and Word, Adobe Acrobat, Google Docs, and Google Workspace. I’ve also supported data entry and document processing, opened and managed prealert files, and handled payment-related shipment release workflows. Beyond logistics, I’ve been building a WordPress affiliate marketing blog and posting on social media, with beginner knowledge of Internet Marketing, email marketing, and remote collaboration tools for independent work.

Experience

Work history, roles, and key accomplishments

Current

Independent Contractor Driver

Current

DoorDash

Jul 2025 - Present (11 months)

Navigated using GPS to complete ride and delivery routes, managing pickups and drop-offs efficiently. Maintained professional delivery documentation and strong customer experience throughout each trip.

GPS Route Planning Customer Service Time Management

Independent Contractor Driver

Uber

Nov 2016 - Jan 2017 (2 months)

Provided timely, professional transportation services to riders and delivery clients. Maintained high customer satisfaction through reliable service and accurate ride documentation.

Customer Service Route Planning Transportation & Logistics Ride Documentation Time Management

Independent Contractor Driver

Lyft

Oct 2015 - Nov 2016 (1 year 1 month)

Drove passengers safely and efficiently to destinations while ensuring comfort. Navigated with GPS and managed ride documentation for each trip.

Customer Service GPS Route Planning Transportation & Logistics Ride Documentation Time Management Comfort Assurance

Temporary Logistics Coordinator

Associated Global Systems

Aug 2011 - Oct 2011 (2 months)

Coordinated logistics support including shipment and document handling for assigned accounts. Provided customer service and supported payment-related shipment release and carrier booking activities.

Logistics Coordination document preparation Customer Service Data Entry

Temporary Logistics Coordinator

Associated Global Systems

Feb 2010 - Apr 2010 (2 months)

Supported shipment preparation tasks including scheduling and document handling for assigned accounts. Provided customer service and helped manage payment-related shipment release and carrier booking processes.

Logistics Coordination Ship Schedule document preparation Customer Service Payment Processing Data Entry

Ocean Import Document Turnover

Schenker

Jan 2008 - Jul 2008 (6 months)

Processed ocean import prealert files, tracking and tracing FCL and LCL shipments and providing shipment information to brokers and consignees. Prepared arrival notices, supported customs exam coordination with customs brokers, and arranged delivery with POD information.

CargoWise FCL LCL Tracking Pre Alert File Processing Pre Alerts And Arrival Notices Customs Exam Support POD Handling

Temporary Shipment Coordinator

Morrison Express

Jul 2015 - Present (10 years 11 months)

Scheduled shipments and pickups and prepared bills of lading, airway bills, and export documentation. Created manifests/export pouches and provided customer service for assigned accounts, including payment processing and releasing shipments after payment.

Pickup Coordination Bills Of Lading Airway Bills Manifests Export Pouches Customer Service Payment Processing