Joanna Quintero

I am a detail-oriented and results-driven professional specializing in customer service and digital marketing. With extensive experience in client relationship management and team leadership, I excel at leveraging digital marketing strategies to enhance brand presence while ensuring exceptional customer service. My bilingual fluency in English and Spanish allows me to connect with diverse audiences and adapt to new challenges effectively.

In my current role as a Digital Marketing Coordinator, I develop and execute strategies that drive brand engagement and growth. I manage social media platforms, create compelling content, and utilize both organic and paid strategies to expand online presence. Previously, as a Customer Service Manager, I led a team of representatives, trained staff, and resolved escalated issues, ensuring high customer satisfaction and operational efficiency.