JQ
Open to opportunities

Joanna Quintero

@joannaquintero

Detail-oriented customer service and digital marketing professional.

Zimbabwe
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth in digital marketing and customer service.

I am a detail-oriented and results-driven professional specializing in customer service and digital marketing. With extensive experience in client relationship management and team leadership, I excel at leveraging digital marketing strategies to enhance brand presence while ensuring exceptional customer service. My bilingual fluency in English and Spanish allows me to connect with diverse audiences and adapt to new challenges effectively.

In my current role as a Digital Marketing Coordinator, I develop and execute strategies that drive brand engagement and growth. I manage social media platforms, create compelling content, and utilize both organic and paid strategies to expand online presence. Previously, as a Customer Service Manager, I led a team of representatives, trained staff, and resolved escalated issues, ensuring high customer satisfaction and operational efficiency.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

HS

High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects.

UL

Universidad de Guadalajara, Modulo El Limon

University Studies, University Studies

Undertook university studies at Universidad de Guadalajara, Modulo El Limon. Gained academic experience in a university setting.

CS

Centro Universitario de la Costa Sur

University Studies, University Studies

Pursued university studies at Centro Universitario de la Costa Sur. Focused on academic development and learning within a higher education environment.

Tech stack

Software and tools used professionally

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Joanna Quintero - Digital Marketing Coordinator - Confidential | Himalayas