Joana Marie Ignacio - Tax Services Supervisor - Watsons PH | Himalayas
Joana Marie IgnacioJI
Open to opportunities

Joana Marie Ignacio

@joanamarieignacio

Detail-oriented professional with 10 years in tax compliance.

Philippines

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

I am a detail-oriented professional with a decade of experience in tax compliance, currently seeking to transition into a Client Care Specialist role. My background has equipped me with the ability to handle complex data and communicate effectively, ensuring that I can solve problems efficiently. I am eager to leverage my strong organizational skills and attention to detail to enhance customer satisfaction and support team objectives.

In my most recent position as a Tax Services Supervisor, I managed a team of tax professionals, overseeing the preparation and compliance of tax filings. My role involved handling audits and providing strategic tax planning to minimize liabilities. I take pride in my ability to develop and maintain strong client relationships, ensuring timely and accurate responses to inquiries and concerns, which has contributed to improved client satisfaction and operational efficiency.

Experience

Work history, roles, and key accomplishments

SH

Telephone and Paging Operator

St. Lukes Hospital

Mar 2013 - Mar 2014 (1 year)

Managed incoming and outgoing calls, directed them to appropriate departments, and maintained clear records while responding to emergency calls.

Education

Degrees, certifications, and relevant coursework

Universidad De Manila logoUM

Universidad De Manila

Bachelor of Science, Business Administration

2008 - 2013

Grade: 1.95

Completed a Bachelor of Science in Business Administration with a major in Human Resource Development Management, focusing on organizational skills and leadership.

LS

Lakan Dula High School

High School Diploma, General Education

2004 - 2008

Grade: 90

Completed high school education with a focus on developing foundational skills in various subjects.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan