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@joanalamptey
Accomplished sales executive with expertise in customer relationship management.
I am an accomplished sales executive and relationship manager with several years of experience in driving sales growth and fostering strong customer relationships. My journey began at Ando Properties Ltd, where I honed my administrative and organizational skills as Secretary to the General Manager. This role laid the foundation for my career in sales, where I developed a keen understanding of customer needs and market dynamics.
At Green Park Properties Ltd, I excelled as a Sales Executive and Relationship Manager, where I analyzed market trends to identify growth opportunities and presented product demonstrations at various industry events. My ability to engage customers through effective communication and relationship-building has consistently resulted in high levels of customer satisfaction and repeat business. I am passionate about delivering exceptional service and am dedicated to achieving sales targets while maintaining long-lasting client relationships.
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Work history, roles, and key accomplishments
Green Park Properties Ltd
Jan 2020 - Mar 2024 (4 years 2 months)
As a Sales Executive & Relationship Manager, I analyzed market trends, presented product demonstrations, and built relationships with key industry contacts. I provided comprehensive customer assistance, sourced new sales opportunities, and maintained strong customer relationships to ensure satisfaction and repeat business.
Acacia Build Ltd
Jul 2019 - Dec 2019 (5 months)
In my role as a Customer Service Representative, I performed administrative tasks, resolved customer complaints, and maintained detailed records of customer interactions. I focused on improving customer service processes and ensuring customer satisfaction through effective communication.
Ando Properties Ltd
Jul 2014 - Jul 2017 (3 years)
As Secretary to the General Manager, I provided administrative support, managed correspondence, and organized meetings. I assisted with onboarding new employees and maintained filing systems, ensuring efficient office operations and timely responses to inquiries.
Degrees, certifications, and relevant coursework
Bachelor of Science, Human Development & Psychology
2022 - 2026
High School Diploma
2007 - 2009
Completed high school education with a focus on general studies.
Diploma, Tourism and Travel Management
Studied Tourism and Travel Management with a focus on customer service.
Diploma, Business Studies
Pursued studies in Business, focusing on foundational business principles.
Certificate, Computer Software
Completed training in computer software applications.
Software and tools used professionally
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