Open to opportunities

Joana Lamptey

@joanalamptey

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Accomplished sales executive with expertise in customer relationship management.

Ghana

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What I'm looking for

I am looking for a dynamic role that values customer relationships and offers growth opportunities.

I am an accomplished sales executive and relationship manager with several years of experience in driving sales growth and fostering strong customer relationships. My journey began at Ando Properties Ltd, where I honed my administrative and organizational skills as Secretary to the General Manager. This role laid the foundation for my career in sales, where I developed a keen understanding of customer needs and market dynamics.

At Green Park Properties Ltd, I excelled as a Sales Executive and Relationship Manager, where I analyzed market trends to identify growth opportunities and presented product demonstrations at various industry events. My ability to engage customers through effective communication and relationship-building has consistently resulted in high levels of customer satisfaction and repeat business. I am passionate about delivering exceptional service and am dedicated to achieving sales targets while maintaining long-lasting client relationships.

Experience

Work history, roles, and key accomplishments

Sales Executive & Relationship Manager

Green Park Properties Ltd

Jan 2020 - Mar 2024 (4 years 2 months)

As a Sales Executive & Relationship Manager, I analyzed market trends, presented product demonstrations, and built relationships with key industry contacts. I provided comprehensive customer assistance, sourced new sales opportunities, and maintained strong customer relationships to ensure satisfaction and repeat business.

Customer Service Data Analysis Professional Networking Communication Skills Report Preparation

Customer Service Representative

Acacia Build Ltd

Jul 2019 - Dec 2019 (5 months)

In my role as a Customer Service Representative, I performed administrative tasks, resolved customer complaints, and maintained detailed records of customer interactions. I focused on improving customer service processes and ensuring customer satisfaction through effective communication.

Customer Service Data Analysis Empathy Professional Networking

Secretary to the General Manager

Ando Properties Ltd

Jul 2014 - Jul 2017 (3 years)

As Secretary to the General Manager, I provided administrative support, managed correspondence, and organized meetings. I assisted with onboarding new employees and maintained filing systems, ensuring efficient office operations and timely responses to inquiries.