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JL@joanalamptey
Accomplished sales executive with expertise in customer relationship management.
GhanaI am an accomplished sales executive and relationship manager with several years of experience in driving sales growth and fostering strong customer relationships. My journey began at Ando Properties Ltd, where I honed my administrative and organizational skills as Secretary to the General Manager. This role laid the foundation for my career in sales, where I developed a keen understanding of customer needs and market dynamics.
At Green Park Properties Ltd, I excelled as a Sales Executive and Relationship Manager, where I analyzed market trends to identify growth opportunities and presented product demonstrations at various industry events. My ability to engage customers through effective communication and relationship-building has consistently resulted in high levels of customer satisfaction and repeat business. I am passionate about delivering exceptional service and am dedicated to achieving sales targets while maintaining long-lasting client relationships.
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Work history, roles, and key accomplishments
Green Park Properties Ltd
Jan 2020 - Mar 2024 (4 years 2 months)
As a Sales Executive & Relationship Manager, I analyzed market trends, presented product demonstrations, and built relationships with key industry contacts. I provided comprehensive customer assistance, sourced new sales opportunities, and maintained strong customer relationships to ensure satisfaction and repeat business.
Acacia Build Ltd
Jul 2019 - Dec 2019 (5 months)
In my role as a Customer Service Representative, I performed administrative tasks, resolved customer complaints, and maintained detailed records of customer interactions. I focused on improving customer service processes and ensuring customer satisfaction through effective communication.
Ando Properties Ltd
Jul 2014 - Jul 2017 (3 years)
As Secretary to the General Manager, I provided administrative support, managed correspondence, and organized meetings. I assisted with onboarding new employees and maintained filing systems, ensuring efficient office operations and timely responses to inquiries.
Degrees, certifications, and relevant coursework
Bachelor of Science, Human Development & Psychology
2022 - 2026
High School Diploma
2007 - 2009
Completed high school education with a focus on general studies.
Diploma, Tourism and Travel Management
Studied Tourism and Travel Management with a focus on customer service.
Diploma, Business Studies
Pursued studies in Business, focusing on foundational business principles.
Certificate, Computer Software
Completed training in computer software applications.
Software and tools used professionally
GhanaYou can contact Joana and 90k+ other talented remote workers on Himalayas.
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Attachment Premier Banking, Rakes Company LTD (Seconded to Absa Bank Ghana)
