Open to opportunities

Joana Coumans

@joanacoumans

People Operations Specialist with 6+ years driving end-to-end employee lifecycle, HRIS accuracy, and remote-first culture.

Portugal

Message

What I'm looking for

I’m looking to own people operations end-to-end in a remote-first environment—bringing structure, warmth, and automation to HRIS, employee experience, and compliance. I thrive on cross-functional collaboration and audit-ready, scalable processes.

I’m a People Operations professional with 6+ years of experience spanning office operations, culture initiatives, and full-cycle HR. Since 2022 at Lokalise, I’ve owned the complete employee lifecycle—onboarding, offboarding, relocation, leave management, promotions, and employee records—while building efficient people processes that feel warm and structured in fast-paced, remote-first environments.

I’m also the primary owner of HiBob HRIS administration and a go-to for system-related queries, alongside managing the People Team Service Desk and ensuring audit-ready people data for SOC2 and ISO processes. I bring automation and documentation discipline through Confluence, lead all-company events and programs, and coordinate EOR partnerships in collaboration with Legal, Finance, and IT Ops.

Experience

Work history, roles, and key accomplishments

Current

People Operations Specialist

Current

Lokalise

Nov 2023 - Present (2 years 5 months)

Owned end-to-end employee lifecycle processes including onboarding, offboarding, relocation, leave management, promotions, and employee record maintenance. Administered HiBob HRIS, managed the People Team Service Desk, supported EOR compliance processes, and planned all-company events while keeping People documentation current in Confluence.

Employee Lifecycle HiBob HRIS Administration Onboarding And Offboarding People Service Desk Triage Internal Communications

Remote Operations Manager

Lokalise

Mar 2022 - Nov 2023 (1 year 8 months)

Managed vendor relationships, delivery logistics, and event partner coordination to support meaningful swag and community experiences for a remote-first team. Designed and ran virtual events while gathering remote-working insights to improve tooling, documentation, and async-first operations.

Vendor Management Event Planning Logistics Coordination Travel Coordination Process Improvement

Office Manager & Culture

Glovo

Jun 2021 - Mar 2022 (9 months)

Managed day-to-day office operations, vendor relationships, and facilities for the Lisbon office. Designed volunteering and culture programmes to strengthen engagement and belonging, acting as a key liaison between local teams and the wider organization.

Office Operations Facilities Management Vendor Management Volunteering Program Design Stakeholder Management Event And Community Programming

Office Operations Specialist

Xpand IT

Jan 2019 - Jun 2021 (2 years 5 months)

Oversaw office operations, facilities management, event planning, and vendor coordination across the organization. Supported cross-functional administrative needs and coordinated internal events that contributed to strong workplace culture and employee engagement.

Office Operations Facilities Management Event Planning Administrative Operations Internal Communications Employee Engagement