I’m looking for a remote IT role where I can apply my experience in technical support, system development, and GIS to build reliable, user-focused digital solutions. I’m especially interested in opportunities involving software development, UI/UX, or technical operations, where I can contribute to improving systems, streamlining processes, and scaling public-facing or internal services.
JP
Open to opportunities
James Kevin Del Poso
@jkdp
Dedicated IT professional specializing in system support, hardware troubleshooting, and GIS-driven digital solutions.
PhilippinesWhat I'm looking for
I am a dedicated IT professional with hands-on experience in system support, hardware/software troubleshooting, and geographic information systems (ArcGIS). I have supported government and corporate environments by resolving end-user issues, deploying systems, and maintaining clear technical documentation.
My notable contributions include consolidating geographic data to develop interactive maps that supported city-wide connectivity initiatives and building a web-based GPS timekeeping system for a barangay, improving attendance tracking and operational visibility. I have experience with scripting, web development, and version control, and I actively participate in systems development projects.
I bring practical troubleshooting skills, a user-focused approach to documentation, and a track record of improving digital infrastructure and support processes. I seek roles where I can apply technical expertise to scale public-facing digital services and enhance operational efficiency.
Experience
Work history, roles, and key accomplishments
QD
Current
Administrative Aide VI
Quezon City Information Technology Development Department
Aug 2025 - Present (5 months)
Provide technical support, troubleshoot systems, document user reports, oversee system deployments, and maintain software documentation for city IT projects; contributed ArcGIS-based mapping and a GPS timekeeping dashboard to support public digital services expansion.
QD
System Support Specialist
Quezon City Information Technology Development Department
Jul 2024 - Jul 2025 (1 year)
Provided end-user support and troubleshooting, managed deployment of systems and software, and developed troubleshooting guides; implemented a web-based GPS attendance tracking system for Barangay Pulong.
VS
Desktop Support Intern
VXI Global Solutions
Apr 2023 - Jul 2023 (3 months)
Resolved on-site hardware issues, assisted with software configuration and installations, helped set up network cabling and VPNs, and supported ticket resolution and remote user assistance.
AS
Printing Shop Assistant
Allinone Print Services
Jan 2016 - Aug 2019 (3 years 7 months)
Operated and maintained printing and photocopying equipment and produced photo and document output for clients, supporting daily production workflows.
AM
Library Faculty Assistant
ACLC College of Santa Maria
Nov 2017 - Apr 2018 (5 months)
Encoded and organized card catalogs using the Dewey Decimal system and assisted with library catalog management and student services.
Education
Degrees, certifications, and relevant coursework
PPPolytechnic University of the Philippines
Bachelor of Science, Information Technology
2019 - 2023
Grade: 1.59 (GWA)
Activities and societies: Director's Lister; iSITE Member
Completed a Bachelor of Science in Information Technology with a high academic standing and involvement in student organizations.
JT
Japan-Philippine Institute of Technology
Senior High School, Information-Communication Technology
2016 - 2018
Grade: With High Honors
Activities and societies: Vice President of Student Government Organization
Completed an Associate program in Information-Communication Technology with honors and student government leadership.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
PhilippinesAuthorized to work in
Salary expectations
50k-75k USD
Job categories
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