jinjer tangonan
@jinjertangonan
Experienced Amazon associate and virtual assistant specializing in operations and QA.
What I'm looking for
I am an experienced Amazon Associate and Virtual Assistant with a background in operations, customer service, and quality assurance across e-commerce environments. I have managed escalations, monitored daily operations, and supported AMZ account activities for multiple clients.
As an Assistant Finance Manager and Duty Manager, I handled fraud investigations, confidential client information, scheduling, QA, and policy enforcement, ensuring smooth workflows and reliable issue resolution.
In product roles I performed product research, item repricing, profit-margin projection, and inventory tracking, working closely with partner stores to track purchases and returns.
I bring strong English communication skills, proficiency in Microsoft Office and Google Suites, and experience with transcribing quality assurance and non-voice tasks like bookkeeping and data entry.
Experience
Work history, roles, and key accomplishments
Amazon Associate
AEE
Jan 2023 - Aug 2025 (2 years 7 months)
Performed product research, repricing, QA for transcriptions and purchase department tasks to identify profitable resell items and optimize margins.
Assistant Finance Manager
Just One Dime
Apr 2022 - Nov 2022 (7 months)
Handled fraud investigations, managed confidential client payment information, and supported finance operations to reduce risk and secure transactions.
Executive Virtual Assistant
N2ECom
Aug 2021 - Mar 2022 (7 months)
Responded to chat and email inquiries, organized client data for Amazon accounts, and tracked shipment status across stores and warehouses to ensure timely fulfillment.
Duty Manager
N2Ecom
Jun 2019 - Feb 2021 (1 year 8 months)
Managed daily operations including scheduling, QA, policy enforcement and resolved escalated calls, improving operational consistency and issue resolution times.
Education
Degrees, certifications, and relevant coursework
jinjer hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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