jinjer tangonan

I am an experienced Amazon Associate and Virtual Assistant with a background in operations, customer service, and quality assurance across e-commerce environments. I have managed escalations, monitored daily operations, and supported AMZ account activities for multiple clients.

As an Assistant Finance Manager and Duty Manager, I handled fraud investigations, confidential client information, scheduling, QA, and policy enforcement, ensuring smooth workflows and reliable issue resolution.

In product roles I performed product research, item repricing, profit-margin projection, and inventory tracking, working closely with partner stores to track purchases and returns.

I bring strong English communication skills, proficiency in Microsoft Office and Google Suites, and experience with transcribing quality assurance and non-voice tasks like bookkeeping and data entry.