Open to opportunities

Jimmy User

@jimmyuser3

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Amazon FBA/FBM virtual assistant specializing in product research and listing optimization.

Philippines

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What I'm looking for

I’m looking for a client-first Amazon role where I can own FBA/FBM sourcing and operations end-to-end—driving profitable product research, keeping inventory compliant and healthy, and improving listings with SEO to boost rankings and conversions.

I’m a results-driven Amazon Virtual Assistant with 3+ years of hands-on experience managing FBA and FBM operations for US-based e-commerce sellers. I focus on profitable product research and product sourcing, using Helium 10, Jungle Scout, and Keepa to maintain a strong pipeline of in-demand SKUs.

From supplier evaluation and negotiations to inbound FBA shipment coordination and strict Amazon packaging/labeling compliance, I help keep inventory healthy and reduce storage fees. I also optimize listings with SEO-ready titles, bullet points, and descriptions based on ASIN-level data to improve organic search visibility and conversions, backed by customer service excellence from a global BPO.

Experience

Work history, roles, and key accomplishments

Product Sourcing VA

US-Based Amazon Seller

May 2023 - Aug 2024 (1 year 3 months)

Managed end-to-end product sourcing and inventory operations for a high-volume Amazon FBA store, researching and sourcing 50+ product opportunities monthly. Coordinated inbound FBA shipments, maintained compliance, and optimized ASIN-level pricing to protect margin and reduce stockouts.

Product Sourcing Keepa Supplier Vetting Inventory Management ASIN Data Analysis

Amazon FBA/FBM VA

Amazon Seller Client

Nov 2021 - Mar 2022 (4 months)

Supported full-cycle Amazon FBA and FBM operations, conducting OA/wholesale product research using Helium 10, Jungle Scout, and Keepa across multiple categories. Created and optimized keyword-rich listings with SEO-focused titles, bullets, and descriptions to improve organic visibility and conversions.

OA Wholesale Sourcing Keepa Supplier Coordination Competitive Analysis

Customer Service Rep

Foundever

Jan 2019 - Jan 2020 (1 year)

Delivered customer support across voice, chat, and email for multiple accounts, consistently meeting top-tier customer satisfaction performance. Exceeded KPIs including CSAT, AHT, and first-call resolution while adhering to client protocols in a high-volume environment.

Customer Service Customer Experience (CX)Voice support Chat Support Email Support CSAT AHT First Call Resolution Complaint Resolution

Education

Degrees, certifications, and relevant coursework

Rizal Technological University

Bachelor of Science in Computer Engineering, Computer Engineering

2018 -

Earned a Bachelor of Science in Computer Engineering at Rizal Technological University, accredited by AACCUP, with an industry-partnered Cooperative Education foundation.