Jimmy Hopkins

I've delivered hands-on technology support through Hopkins Technology LLC, building and deploying computer systems, setting up software and equipment, and providing ongoing client troubleshooting.

I built systems for Skydive Skyranch and CAD-oriented PCs for another business, while managing equipment selection, purchasing, vendors, schedules, and client communication. I also supported a website redesign, hosting administration, and a Ubiquiti-based Wi-Fi and network deployment.

At Lowe's Home Improvement, I resolved appliance orders, delivery, installation, damaged-product, and system discrepancies by phone and in person. I documented active matters, coordinated across departments, de-escalated difficult situations, and ranked #1 Appliance Sales Specialist over a documented 12-month period with approximately $2.12 million in credited sales.

In independent AI and technology projects, I troubleshoot Windows applications, hardware, servers, databases, runtimes, and configurations through research, documentation, testing, and validation. I focus on verifying results rather than accepting untested output.