Jim Kisselburg
@jimkisselburg
Regional operations leader boosting revenue and NOI across multi-property hospitality portfolios.
United StatesWhat I'm looking for
I’m a high-impact Regional Operations leader with 15+ years of experience driving performance across multi-property hotel portfolios. I’m known for increasing revenue, improving NOI, and elevating guest satisfaction through disciplined execution, leadership development, and operational excellence.
Across my roles—consulting, Senior Operations, General Manager, and multi-property operations leadership—I’ve owned budgets, forecasting, and P&L results while optimizing operational efficiency and cost control. Most recently, I managed an $18M+ portfolio (6 properties / 414 units) with full P&L accountability, improving occupancy, guest satisfaction, and efficiency through process optimization and labor optimization strategies.
Experience
Work history, roles, and key accomplishments
Hospitality Operations Consultant
Arizona
Jan 2025 - Present (1 year 4 months)
Drove operational strategy and revenue growth initiatives for hospitality and tourism clients, focusing on efficiency and profitability. Developed vendor strategies to reduce costs while improving service delivery.
General Manager of Community Ops
Mark-Taylor
Jan 2024 - Jan 2025 (1 year)
Oversaw multi-property community operations, improving asset performance and resident satisfaction through disciplined execution. Managed budgets, forecasting, and expense control to improve NOI and strengthened cross-functional accountability and service standards.
Managed an $18M+ portfolio across 6 properties and 414 units with full P&L accountability. Improved occupancy, guest satisfaction, and operational efficiency through process optimization, while reducing costs via vendor renegotiation and labor optimization.
Led full-service hotel operations spanning rooms, F&B, and sales, managing 50+ team members to strengthen service culture and performance. Delivered ADR growth and improved overall financial performance through operational leadership and execution.
Multi-Property Operations Leader
Hilton, Marriott, & Wyndham
Jan 2015 - Jan 2019 (4 years)
Oversaw multiple hotel properties delivering consistent service and financial results. Developed leadership teams and improved guest satisfaction scores through operational standards and performance management.
Education
Degrees, certifications, and relevant coursework
Arizona State University
Bachelor of Arts, Communications
Near completion of a Bachelor of Arts in Communications at Arizona State University.
Availability
Location
United StatesAuthorized to work in
Job categories
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