William Cook
@williamcook1
Operations executive with 20+ years scaling multi-unit hospitality businesses.
United StatesWhat I'm looking for
I am a dynamic operations executive with more than 20 years of leadership experience scaling multi-unit businesses and driving operational excellence.
I began my career working from the ground up in hospitality—starting as a dishwasher and progressing to multi-unit owner—growing a single location from $30K to $100K+ monthly and achieving $1.2M+ in annual sales through operational improvements and targeted marketing.
I specialize in P&L management, process improvement, systems implementation (POS, inventory, scheduling), and building inclusive, high-performance teams that reduce turnover and boost engagement.
I am ready to leverage my entrepreneurial mindset and operational expertise to drive growth and innovation in tech-enabled retail or related industries
Experience
Work history, roles, and key accomplishments
President
PPK on the Park
Jan 2006 - Present (19 years 10 months)
Purchased and scaled a hospitality business to multi-unit operations, growing a single location from $30K to $100K+ monthly and exceeding $1.2M annual sales through operational improvements, marketing, and system implementations.
Front Desk Manager
Holiday Inn
Jan 2008 - Dec 2010 (2 years 11 months)
Managed daily front desk operations and staff, coordinated cross-functional teams to ensure seamless guest experiences, and maintained high guest satisfaction through effective dispute resolution and billing oversight.
Education
Degrees, certifications, and relevant coursework
Culinary Institute of America
Diploma in Culinary Arts, Culinary Arts
Grade: High Honors
Graduated with High Honors from the Culinary Institute of America, completing professional culinary training focused on food preparation and kitchen operations.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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