Open to opportunities

JILL SEAY

@jillseay

Message

Bilingual Italian-English localization and medical interpreter specializing in high-stakes health communications.

United States

Message

What I'm looking for

I seek roles leveraging my bilingual medical/technical localization and high-urgency interpretation experience, with collaborative teams focused on accuracy, safety, and clear patient communication.

I am a bilingual Italian-English localization and interpretation professional with extensive experience in medical and emergency communications. I provide end-to-end localization for technical and medical content and deliver high-urgency interpretation for 911/ER and legal calls.

At Priority Dispatch Corp., I translate, standardize, and maintain terminology for emergency dispatch systems while supporting cross-functional teams and product releases. I have a proven record approving final deliverables and using CAT tools to ensure accuracy across technical and procedural materials.

As an L5 interpreter for LanguageLine and a video interpreter for AMN Stratus Healthcare, I handle critical medical and legal calls with composure and precision. My background also includes medical case coordination with Allianz Global Assistance Italia and operational support roles during Amazon Italia’s launch.

I prioritize patient safety, clarity, and cultural accuracy in every assignment and bring reliability and attention to detail to fast-paced, high-stakes environments.

Experience

Work history, roles, and key accomplishments

Current

Localization and Translation Specialist

Current

Priority Dispatch Corp.

Aug 2024 - Present (1 year 5 months)

Provide end-to-end Italian localization for emergency dispatch systems, using CAT tools to translate and standardize technical, medical, and procedural content and approve final deliverables for product releases.

CAT Tools Medical Translation QA Cross Functional Collaboration

Current

Interpreter L5

Current

Language Line Solutions

Jul 2018 - Present (7 years 6 months)

Provided high-urgency medical and legal interpretation for Italian callers, handling numerous 911/ER and police-related calls with confidentiality and accuracy.

Simultaneous Interpretation Medical Interpretation Legal Interpretation Italian English Confidentiality

Video Interpreter L5

AMN Stratus Healthcare

Jan 2024 - Jan 2025 (1 year)

Delivered medical video interpretation services in Italian, facilitating clinician-patient communication and ensuring accurate transfer of clinical information.

Video Interpretation Medical Interpretation Italian Confidentiality Remote Collaboration

Transportation Specialist

Amazon Italia

Jul 2017 - Jul 2018 (1 year)

Supported Amazon's launch in Italy by assisting drivers and warehouse staff, providing customer support, and serving as backup for the UK market during early ramp-up.

Operations Support Cross Cultural Communication Customer Support Logistics UK Market Support

Ads Quality Rater

Google

May 2013 - Jul 2017 (4 years 2 months)

Rated and reviewed ads for the Google Italy platform to ensure relevance and appropriateness, flagged illegal content, and proofread for grammatical accuracy.

Content Moderation Proofreading Italian Quality Assurance Search Relevance

Medical Specialist

Allianz Global Assistance Italia

Feb 2012 - Feb 2013 (1 year)

Coordinated care with stateside medical teams and Italian providers to medically clear and evacuate insured patients, liaising between families and hospital staff.

Case Management Evacuation Clinical Liaison Italian Crisis Response