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Jill Howell

@jillhowell

I’m a senior business systems analyst who turns complex needs into tangible deliverables.

United States
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What I'm looking for

I’m looking to drive reliable, user-friendly system improvements by translating business needs into strong user stories, coordinating Agile delivery, and using analytics and documentation to reduce risk and raise product quality.

I’m a business systems–focused analyst with experience translating complex business needs into clear user stories, system enhancements, and workflow improvements. I strengthen delivery by combining requirements gathering with system mapping and data modeling concepts.

In my recent role as a Senior Analyst / Portal Administrator / Release Manager, I developed and refined user stories and maintained a backlog of 20+ items at all times . I conducted system mapping and supported product roadmapping for portal enhancements, using Adobe Analytics to analyze portal behavior and guide improvements.

I’ve been trusted to plan and validate 40+ releases with zero rollbacks, while tailoring documentation that keeps teams aligned. I create user guides, dashboards, and operational documentation that improve usability and reduce friction for stakeholders.

Previously, as a Lead Analyst / Portal Administrator, I authored Jira stories and supported reporting enhancements, coordinating testing, defect resolution, and release validation. Earlier experience in records and administrative support strengthened my attention to data accuracy, compliance, and process reliability—skills I bring to agile delivery today.

Experience

Work history, roles, and key accomplishments

TM

Lead Analyst & Portal Admin

Tailored Management

Jan 2022 - Jan 2023 (1 year)

Authored Jira stories and supported reporting enhancements, coordinating testing, defect resolution, and release validation. Produced analytic reports and process documentation to improve portal operations and delivery.

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University logoSU

Southern New Hampshire University

Bachelor of Business Administration, Business Administration

Pursuing a BBA at Southern New Hampshire University.

II

ITT Technical Institute

Associate of Science, Network Systems Administration

Completed an Associate of Science in Network Systems Administration at ITT Technical Institute.

Tech stack

Software and tools used professionally

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