Jill Howell
@jillhowell
I’m a senior business systems analyst who turns complex needs into tangible deliverables.
What I'm looking for
I’m a business systems–focused analyst with experience translating complex business needs into clear user stories, system enhancements, and workflow improvements. I strengthen delivery by combining requirements gathering with system mapping and data modeling concepts.
In my recent role as a Senior Analyst / Portal Administrator / Release Manager, I developed and refined user stories and maintained a backlog of 20+ items at all times . I conducted system mapping and supported product roadmapping for portal enhancements, using Adobe Analytics to analyze portal behavior and guide improvements.
I’ve been trusted to plan and validate 40+ releases with zero rollbacks, while tailoring documentation that keeps teams aligned. I create user guides, dashboards, and operational documentation that improve usability and reduce friction for stakeholders.
Previously, as a Lead Analyst / Portal Administrator, I authored Jira stories and supported reporting enhancements, coordinating testing, defect resolution, and release validation. Earlier experience in records and administrative support strengthened my attention to data accuracy, compliance, and process reliability—skills I bring to agile delivery today.
Experience
Work history, roles, and key accomplishments
Developed and refined 20+ portal enhancement user stories and supported system mapping to guide product roadmapping. Planned and validated 40+ releases with zero rollbacks, using Adobe Analytics to improve portal behavior and producing dashboards, user guides, and operational documentation.
Lead Analyst & Portal Admin
Tailored Management
Jan 2022 - Jan 2023 (1 year)
Authored Jira stories and supported reporting enhancements, coordinating testing, defect resolution, and release validation. Produced analytic reports and process documentation to improve portal operations and delivery.
Records Specialist II
UCOR
Jan 2019 - Jan 2022 (3 years)
Ensured data accuracy and compliance, eliminating a 600+ shipment backlog. Improved indexing workflows and archival processes to strengthen records management reliability.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Bachelor of Business Administration, Business Administration
Pursuing a BBA at Southern New Hampshire University.
ITT Technical Institute
Associate of Science, Network Systems Administration
Completed an Associate of Science in Network Systems Administration at ITT Technical Institute.
Availability
Location
Authorized to work in
Job categories
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