Himalayas logo
JA
Open to opportunities

Jiger Agarwala

@jigeragarwala

I am a performance marketing leader driving acquisition, retention and conversion through data-driven strategies.

India
Message

What I'm looking for

I seek a performance/growth marketing role leading paid acquisition, CRM and CRO—managing sizable ad budgets, cross-functional teams, and data-driven initiatives to increase retention, LTV and scalable revenue.

I am a performance-focused marketing leader with an MBA from MICA and hands-on experience leading paid acquisition, CRM and retention for consumer businesses.

At DOT & KEY I led high-scale Google Ads campaigns, increasing ROAS by 2.5x, improved CTR by 12% and reduced CPA by 18% through creative A/B testing and segmentation-led targeting. At Adani Digital Labs I managed a 2CR+ monthly advertising budget and achieved a 5x Return on Ad Spend (ROAS) in six months while overseeing a user database of 150M+ and executing 90+ monthly CRM campaigns.

I drive retention and LTV via integrated CRM across Email, SMS, WhatsApp and Push, plus CRO using heatmaps, funnel analysis and 30+ experiments, and I scaled affiliate marketing to deliver 30% revenue growth. I seek roles where I can lead paid acquisition, CRM and product-aligned growth to maximize LTV and scalable revenue.

Experience

Work history, roles, and key accomplishments

DK
Current

Deputy Manager, Growth & Retention

Dot & Key

Sep 2024 - Present (1 year)

Led growth and retention initiatives, increasing ROAS 2.5x and boosting repeat purchases by 25% through cross-channel CRM and targeted reactivation campaigns. Drove a 14% lift in conversions and executed 30+ CRO experiments while scaling affiliate marketing to deliver 30% revenue growth.

AL

Deputy Manager, Performance Marketing

Adani Digital Labs

Jun 2023 - Aug 2024 (1 year 2 months)

Led performance marketing for Adani One (Hotels & Duty-Free), managing a 2CR+ monthly ad budget and achieving 5x ROAS in six months. Planned 90+ monthly CRM campaigns and drove 20% repeat bookings and 20% revenue growth via segmentation-driven cross-sell and upsell strategies.

Education

Degrees, certifications, and relevant coursework

MICA (Mudra Institute of Communications) logoMC

MICA (Mudra Institute of Communications)

Master of Business Administration, Strategic Marketing

2021 - 2023

Completed an MBA in Strategic Marketing at MICA in Ahmedabad from 2021 to 2023.

TC

The Bhawanipur Education Society College

Bachelor of Commerce (Honors), Commerce

2017 - 2020

Completed a Bachelor of Commerce (Honors) at The Bhawanipur Education Society College in Kolkata from 2017 to 2020.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Jiger Agarwala - Deputy Manager, Growth & Retention - Dot & Key | Himalayas