Jidraph Kabata

Coordinated daily administrative workflows, resource allocation, and facility documentation to maintain operational continuity.
Managed ICT technical support requests, troubleshooting network connectivity , hardware equipment , and software applications for cross-functional teams.
Facilitated multilingual communication in English and Arabic across diverse teams, clients, and vendors to resolve ope

Optimized digital tracking systems and Microsoft Office tools to maintain precise documentation of daily operational logs and visitor metrics.
Championed professional client communications with exceptional composure and conflict de-escalation, ensuring seamless day-to-day operations.
Performed meticulous routine site inspections across building facilities, guaranteeing peak presentation, operat

Delivered professional front-desk support to guests, visitors, and contractors. Maintained accurate daily logs, reports, and incident documentation. Operated phones, radio systems, and digital reporting tools. Conducted routine safety and facility checks (gates, alarms, barriers). Assisted customers with inquiries and directions. Verified identification and managed access control. Monitored CCTV a

Provided a warm, welcoming, and courteous greeting to all arriving guests and visitors. Executed regular facility inspections and routine walkthroughs to ensure a neat, safe, and professional environment. Compiled and submitted daily administrative and operational activity reports. Verified and authorized guest and visitor entries while maintaining strict front desk organization. Inspected perimet

Troubleshot network problems to minimize operational downtime. Oversaw and evaluated internal work systems. Skilled in MS Office, email, and various computer applications. Configured and installed software, resolving PC issues. Supported and maintained software and hardware systems.

Installed, troubleshooted, and operated the office network infrastructure. Provided technical support and maintenance, including new software installations, system upkeep, user training, typing, web design, and E-citizen services. Installed, configured, and tested end-user desktop hardware and software. Diagnosed and resolved network and printer issues. Contributed to the annual top 100 mid-sized

Successfully completed comprehensive modules (Module I, II, and III) covering core ICT principles, system applications, and technical proficiencies.
Earned the Diploma in Information Communication Technology from Rift Valley Technical Training Institute, certified by The Kenya National Examinations Council under the TVET framework.