Open to opportunities

Harry Reagan

@harryreagan

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Results-driven ICT Technician with expertise in networking and IT support.

Kenya

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What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative environment.

I am a results-driven ICT Technician with over three years of experience in networking, system support, and IT infrastructure management. My expertise lies in troubleshooting, configuring, and maintaining computer systems and CCTV systems. I pride myself on my strong communication skills and proactive approach to problem-solving, which have allowed me to effectively support clients and enhance ICT operations.

Throughout my career, I have worked with various organizations, including Kemru Technologies, where I installed and configured IP and digital CCTV systems, set up biometric and RFID access control systems, and provided technical support for security and IT systems. My freelance work as a Computer Repair Technician has further honed my skills in hardware and software maintenance, website development, and network infrastructure setup.

Currently, I am pursuing a Diploma in Cybersecurity and Ethical Hacking, which complements my practical experience and certifications in IT support and digital marketing. I am eager to leverage my skills in a dynamic environment that values innovation and continuous improvement.

Experience

Work history, roles, and key accomplishments

ICT & Security Systems Technician

Kemru Technologies

Oct 2024 - May 2025 (7 months)

Installed and configured IP and digital CCTV systems (DVR/NVR), and set up and maintained biometric and RFID access control systems. Performed structured cabling and network infrastructure setup (LAN/WAN), configuring routers, switches, and internet connections for clients.

Network Infrastructure Access Control Troubleshooting System Integration Technical Support

Computer Repair Technician

Dinev Computers LTD

Nov 2023 - Sep 2024 (10 months)

Repaired and maintained hardware/software for desktops, laptops, and peripherals, and developed the company website while optimizing its SEO strategies. Installed and configured various operating systems and software applications, diagnosing and replacing faulty hardware components.

Installation SEO Optimization Troubleshooting data recovery IT Security Compliance Operating System Peripheral Repair

IT Support Specialist

Jukebox Technologies LTD

Feb 2022 - Aug 2023 (1 year 6 months)

Installed, configured, and maintained computer systems, networks, and software for schools and medical institutions. Provided technical support and troubleshooting for network and hardware issues, both onsite and remotely.

IT Support CCTV Surveillance Technical Troubleshooting Structured Cabling Customer Service Software Configuration Remote Support

Student IT Facilitator

Springs Of Hope International

Provided assistance to staff and volunteers with computer hardware, software, and network issues, and conducted training sessions and workshops for students. Ensured proper maintenance and updates for computers, printers, servers, and laptops, while also maintaining and updating the organization's website and social media.

Hardware Software support Training Delivery Maintenance Social Media Management system updates

Education

Degrees, certifications, and relevant coursework

Institute of Software Technologies

Diploma, Cybersecurity and Ethical Hacking

Currently pursuing a Diploma in Cybersecurity and Ethical Hacking, focusing on advanced cybersecurity principles and ethical hacking techniques. This program is enhancing my skills in network security, vulnerability assessment, and digital forensics.

Adiedo Mixed School

Kenya Certificate of Secondary Certificate, General Studies

Grade: B-

Completed secondary education, achieving a B- grade. The curriculum provided a strong foundation in various subjects, preparing me for further academic and professional pursuits.