At Sweda Systems Philippines Inc., I installed and configured operating systems, PCs, servers, POS terminals, LAN networks, and databases for new Jollibee store openings.
During store openings, I provided onsite technical support and troubleshot issues affecting POS systems and store IT operations.
I diagnosed hardware, software, and network connectivity issues across PCs, POS terminals, printers, and cash drawers, and configured network settings to connect store devices.
I also supported users by phone and remote access, installed and updated applications, and documented solutions to recurring technical issues.
