Jhoerynne Jasmine Aloot
@jhoerynnejasminealoo
Dedicated customer service representative with strong communication skills.
What I'm looking for
I am a dedicated customer service representative with a proven track record in managing client interactions and ensuring satisfaction. My experience at Approve Ninja Call Center involved conducting outbound calls to confirm successful package deliveries, showcasing my commitment to customer care and effective communication.
Currently, I am enhancing my skills as a Document Processor at Triumph Pay, where I focus on data input, quality checks, and ensuring the completeness of documentation. My attention to detail and problem-solving abilities have been instrumental in maintaining high standards of accuracy in data management.
As a Customer Service Agent at TriumphPay, I am responsible for tracking customer loads and addressing payment-related inquiries. My ability to manage complaints and provide timely updates has strengthened my customer relations skills, making me a valuable asset to any team.
Experience
Work history, roles, and key accomplishments
Tracked the status of customer loads, managed complaints, and assisted customers with payment-related queries.
Processed paperwork by inputting data from electronic documents into computer systems, verifying accuracy, and ensuring completeness of information.
Customer Service Representative
Approve Ninja Call Center
Mar 2021 - Nov 2022 (1 year 8 months)
Responsible for making outbound calls to ensure clients received their packages successfully. Managed communication and provided assistance to clients.
Education
Degrees, certifications, and relevant coursework
Don Mariano Marcos Memorial State University
Bachelor of Elementary Education, Elementary Education
2019 - 2021
Pursuing a Bachelor of Elementary Education with a major in General Education, focusing on pedagogical skills and educational methodologies.
Rosario Integrated School
High School Diploma, General Education
2013 - 2019
Completed secondary education with a focus on foundational academic skills and personal development.
Rosario Integrated School
Elementary School Diploma, General Education
2012 - 2013
Completed elementary education, laying the groundwork for future academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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